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features
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support

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Description

Ariba Network serves as a vibrant digital marketplace where countless buyers and suppliers engage in transactions worth trillions of dollars annually across more than 190 nations. This platform simplifies collaboration for both buyers and suppliers, enabling them to enhance their partnerships and uncover fresh business prospects. Buyers benefit from full automation of their procurement processes, from sourcing to settlement, allowing them to manage expenditures effectively, identify new savings avenues, and cultivate a robust and ethical supply chain. On the other hand, suppliers play a crucial role in helping buyers meet their procurement transformation objectives, working together in the cloud to elevate customer satisfaction, streamline the sales process, and enhance cash flow. Moreover, SAP Business Network promotes seamless collaboration among all trading partners, ranging from direct material suppliers to logistics and service providers, as well as asset operators and maintenance contractors, ensuring exceptional visibility, agility, and resilience within the supply chain. This interconnected network ultimately empowers organizations to respond swiftly to market changes and improve overall operational efficiency.

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Arkestro Yes 
EnterpriseAlumni Yes 
PageDNA Yes 
SAP Ariba Yes 
SAP Ariba Discovery Yes 
SAP Business Network Yes 
Wipro STO Yes 
formsflow.ai Yes 
iQuantum Yes 

Integrations

Arkestro No 
EnterpriseAlumni No 
PageDNA No 
SAP Ariba No 
SAP Ariba Discovery No 
SAP Business Network No 
Wipro STO No 
formsflow.ai No 
iQuantum No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ariba

Country

United States

Website

www.ariba.com/ariba-network

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Product Features

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

Alternatives

Alternatives

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