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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Arez.io is a cloud-based Field Service Management (FSM) solution crafted to assist service-oriented companies in efficiently planning, overseeing, and enhancing their field operations using a unified platform. This innovative software allows businesses to schedule tasks, allocate engineers, monitor work in real time, and ensure compliance with regulations while minimizing administrative burdens. The system facilitates seamless communication between office personnel and mobile engineers via a web-based dashboard and an Android application, enabling field workers to receive job assignments, fill out digital forms, upload images, and update progress directly on-site. Notably, Arez is equipped to function offline, guaranteeing that work can continue uninterrupted even in regions with poor connectivity. In addition, Arez features integrated compliance and document management tools that assist organizations in digitally overseeing safety certificates, inspections, and audit requirements. With capabilities for comprehensive reporting, job costing, and performance tracking, teams are empowered to maintain optimal operational efficiency and enhance service delivery, ultimately leading to improved customer satisfaction. This holistic approach not only streamlines workflows but also fosters better decision-making across the organization.

Description

ServMate is an innovative software solution designed for field service management and CMMS, specifically tailored for engineering-oriented service teams in Australia, such as instrument technicians, calibration laboratories, industrial maintenance providers, and field service engineers. This comprehensive platform includes features like drag-and-drop scheduling for job dispatch, automated preventive maintenance, inventory tracking for both van-stock and warehouses, detailed asset and device management with complete service histories, and the ability to create purchase orders directly from the field. What truly distinguishes ServMate are its unique offerings: a specialized calibration compliance module that manages intervals, due dates, certificate organization, and audit-ready records—capabilities that are typically absent in standard FSM platforms—and the ServMate Buyer's Network, which connects customers to industrial spare parts at a price reduction of 20-30% off the list price, including hard-to-find and obsolete items. Additionally, it operates on a flexible pricing model starting at A$69 per user per month, with no long-term commitments required, ensuring a user-friendly experience backed by local support. With its Australian roots and dedicated support, ServMate is well-equipped to meet the specific needs of its users in the field service industry.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$69 AUD/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arez.io

Website

arez.io

Vendor Details

Company Name

ServMate

Founded

2026

Country

Australia

Website

www.servmate.com.au

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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