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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Arches CRM is a cloud-based platform enhanced by AI technology, designed to assist companies in efficiently managing leads, automating sales and marketing efforts, and tracking customer interactions. This comprehensive tool also facilitates communication, performance monitoring, and productivity enhancement all from one centralized location. Key features encompass lead management, sales pipeline oversight, automation of workflows, communication via email and WhatsApp, detailed reporting, AI-driven assistance, seamless integration with widely-used business applications, and robust analytics, all aimed at enabling businesses to secure more deals and foster stronger relationships with customers. By incorporating these functionalities, Arches CRM empowers organizations to streamline their operations effectively.

Description

Convarza AI is a cloud-based CRM solution that facilitates the management of customer interactions across various platforms, including chat, email, and phone calls. The platform allows teams to efficiently handle leads and contacts, track conversation histories, and delegate discussions as needed. Notable features encompass AI-driven voice agents and chatbots, customizable call flows, shared inboxes, automated workflows, marketing campaigns, and reminders for staff follow-ups. Additionally, agents benefit from a comprehensive knowledge base, the ability to transfer conversations to colleagues, and tools for scheduling appointments. Communication channels supported include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat, while voice interactions can be facilitated through Twilio, Maqsam, or SIP services. Teams can tailor their channels and calling processes, link interactions with contact records and tasks, and streamline outreach within a single unified workspace. This platform is specifically crafted for sales, customer service, and other teams that engage directly with customers, helping them to effectively organize multi-channel communications, evaluate leads, and arrange appointments seamlessly. By integrating these functionalities, Convarza AI enhances the overall efficiency of customer engagement strategies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Integrately No 
Make No 
Twilio No 
Zapier No 

Integrations

Integrately Yes 
Make Yes 
Twilio Yes 
Zapier Yes 

Pricing Details

$24.99/month
Free Trial Yes 
Free Version No 

Pricing Details

$39/month/user
Starter is $39/month, billed monthly, and includes 1 user, 3 connected channels, 600 AI-calling minutes, and 1,200 dialer minutes per month. Annual billing is $390/year. Prices exclude applicable taxes; no setup or onboarding fee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hexagon IT Solutions

Founded

2007

Country

United States

Website

archescrm.com

Vendor Details

Company Name

Pronnel Technology

Founded

2016

Country

India

Website

www.convarza.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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