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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aranda Device Management (ADM) is a comprehensive IT asset management solution that streamlines the oversight and configuration of computers, laptops, and servers, effectively lowering operational expenses while enhancing the value of investments. By providing complete governance over IT assets, it boosts resource efficiency and maximizes return on investment. ADM facilitates the maintenance of current hardware and software inventories, conducts remote monitoring and control operations, manages software updates across devices, reduces energy consumption at workstations, and oversees software licensing and utilization within an organization. Among its standout features are asset discovery and inventory, remote management, patch administration, software distribution, energy efficiency measures, and detailed reporting through dashboards. With the capability to automatically inventory connected devices, ADM supplies essential information about assets via a single agent on each workstation, ensuring an organized view of IT resources. This robust platform not only enhances operational capabilities but also empowers organizations to make informed decisions regarding their IT assets.

Description

Aranda Virtual Support is a comprehensive software solution that provides remote control and technical assistance in real-time, enabling support for customers no matter where they are or what type of connection they use. Specialists can quickly connect to various Windows workstations, which streamlines the troubleshooting process significantly. The platform features built-in collaboration tools like chat and the ability to transfer sessions seamlessly between specialists, ensuring that support remains consistent and effective. It also supports secure file transfers, allowing users to share files of any format or size without needing additional software. Among its notable benefits are encrypted remote connections that work around obstacles such as routers, firewalls, proxies, and NATs; enhanced performance through customizable color and screen resolution settings for slower connections; and a range of flexible access options. Overall, Aranda Virtual Support not only enhances the efficiency of technical support but also improves customer satisfaction by providing reliable and secure assistance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aranda CMDB Yes 
Aranda Data Safe Yes 
Aranda Enterprise Mobility Management Yes 
Aranda Field Service Yes 
Aranda Security Compliance Yes 
Aranda Service Management Yes 
Aranda Device Management No 
Aranda Virtual Support Yes 

Integrations

Aranda CMDB Yes 
Aranda Data Safe Yes 
Aranda Enterprise Mobility Management Yes 
Aranda Field Service Yes 
Aranda Security Compliance Yes 
Aranda Service Management Yes 
Aranda Device Management Yes 
Aranda Virtual Support No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aranda SOFTWARE

Founded

2002

Country

Colombia

Website

arandasoft.com/en/productos/aranda-device-management/

Vendor Details

Company Name

Aranda SOFTWARE

Founded

2002

Country

Colombia

Website

arandasoft.com/en/productos/aranda-virtual-support/

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

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