Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dynamic shifts in consumer preferences require businesses to maintain flexibility in their operations, spanning from merchandise planning to pricing strategies and fulfilling orders. Our innovative solutions empower more than 1,000 brands to swiftly adjust and craft unique experiences that foster customer loyalty and enhance revenue. By seamlessly integrating shopping experiences across various channels, devices, and touchpoints, we ensure that customers receive a cohesive journey. This enables the creation of exceptional customer experiences that effectively transform browsers into loyal buyers. Additionally, our systems allow for precise forecasting, planning, and evaluation of inventory investments, helping to optimize sales during every season. With data-driven insights, you can make informed pricing choices that enhance profitability. Our comprehensive order management system facilitates profitable fulfillment of every commitment made to customers, no matter the order channel or destination. Utilize advanced brokering and sourcing logic to ensure that each order is sourced from the most advantageous location. Moreover, our streamlined in-store fulfillment operations ensure that every opportunity is maximized efficiently and consistently, paving the way for sustained business growth.

Description

Customer loyalty acts like compound interest in the retail sector. Omneo equips your customers with the necessary tools to actively participate in the sharing and management of the zero-party data essential for today’s services while facilitating a seamless transition for their future interactions. Additionally, Omneo empowers your team with the insights and resources needed to provide personalized service, ensuring that both current and future customer experiences are relevant and immensely valuable. The platform offers retail brand teams advanced technology, expert guidance, and comprehensive support to significantly enhance customer engagement, loyalty, and advocacy. By enabling innovative interactions, Omneo fosters discovery and rewards exceptional staff performance. Specifically tailored for retailers, Omneo allows both businesses and customers to privately collect, manage, and exchange zero-party data. This empowers your team to craft engaging, convenient, and meaningful services and experiences, ultimately captivating customers and building enduring loyalty. In a rapidly evolving market, leveraging such capabilities can set your brand apart and solidify lasting customer relationships.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ACCEO Retail-1 Yes 
Adobe Analytics No 
BigCommerce No 
Buyer's Toolbox BAR Yes 
Buyer's Toolbox Cube Yes 
Buyer’s Toolbox AP Yes 
Concierge by Mad Mobile Yes 
Feedonomics Yes 
Inte Q Genesis Yes 
NetSuite No 
Retail Express No 
Salesforce No 
SensePass Yes 
Shopify No 
Vertex Yes 
Zendesk No 

Integrations

ACCEO Retail-1 No 
Adobe Analytics Yes 
BigCommerce Yes 
Buyer's Toolbox BAR No 
Buyer's Toolbox Cube No 
Buyer’s Toolbox AP No 
Concierge by Mad Mobile No 
Feedonomics No 
Inte Q Genesis No 
NetSuite Yes 
Retail Express Yes 
Salesforce Yes 
SensePass No 
Shopify Yes 
Vertex No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aptos

Country

United States

Website

www.aptos.com

Vendor Details

Company Name

Omneo

Founded

2010

Country

Australia

Website

omneo.io

Product Features

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Alternatives

New Black EVA Reviews

New Black EVA

New Black

Alternatives

Manhattan Active Retail Reviews

Manhattan Active Retail

Manhattan Associates