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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dynamic shifts in consumer preferences require businesses to maintain flexibility in their operations, spanning from merchandise planning to pricing strategies and fulfilling orders. Our innovative solutions empower more than 1,000 brands to swiftly adjust and craft unique experiences that foster customer loyalty and enhance revenue. By seamlessly integrating shopping experiences across various channels, devices, and touchpoints, we ensure that customers receive a cohesive journey. This enables the creation of exceptional customer experiences that effectively transform browsers into loyal buyers. Additionally, our systems allow for precise forecasting, planning, and evaluation of inventory investments, helping to optimize sales during every season. With data-driven insights, you can make informed pricing choices that enhance profitability. Our comprehensive order management system facilitates profitable fulfillment of every commitment made to customers, no matter the order channel or destination. Utilize advanced brokering and sourcing logic to ensure that each order is sourced from the most advantageous location. Moreover, our streamlined in-store fulfillment operations ensure that every opportunity is maximized efficiently and consistently, paving the way for sustained business growth.

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ACCEO Retail-1
Adobe Experience Platform
Buyer's Toolbox BAR
Buyer's Toolbox Cube
Buyer’s Toolbox AP
Concierge by Mad Mobile
Feedonomics
Gorgias
Inte Q Genesis
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
Vertex
WooCommerce
Zendesk

Integrations

ACCEO Retail-1
Adobe Experience Platform
Buyer's Toolbox BAR
Buyer's Toolbox Cube
Buyer’s Toolbox AP
Concierge by Mad Mobile
Feedonomics
Gorgias
Inte Q Genesis
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
Vertex
WooCommerce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$66 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aptos

Country

United States

Website

www.aptos.com

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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