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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Medical assistants play a crucial role in our everyday lives, particularly as we navigate a fast-paced world filled with significant mental stress, which can lead to various health issues that necessitate a keen understanding of specialized healthcare providers and facilities. This innovative appointment management system caters to both users and healthcare professionals, enabling individuals to discover doctors or hospitals while allowing practitioners to gain new patients, thus creating a mutually beneficial arrangement. After signing in with their credentials, users can explore categories such as registering as a Patient or a Provider, where Providers can be either individuals or organizations. To finalize the registration process, users must complete email verification, leading to the creation of a user profile for either Patients or Providers. Within this platform, users can request appointments and easily view the real-time availability of providers, facilitating a seamless booking experience for enhanced healthcare access. Ultimately, this system not only simplifies the appointment process but also fosters a stronger connection between patients and healthcare providers.

Description

QueueCare operates as a cloud-based queue management system designed specifically for medical clinics and healthcare facilities. The reception area features a live display board with dedicated columns for each physician, facilitating smooth patient flow. Patients can easily check in by scanning a QR code, eliminating the need for any app installation. Any television equipped with a browser can serve as a waiting-room screen, announcing the next patient by name and room in either Arabic or English. Additionally, QueueCare includes the functionality to print numbered tickets, consolidates walk-ins and scheduled appointments on a single board, and provides insights into the average waiting time for each doctor. The system is designed with Arabic language support, accommodating right-to-left reading. Subscription to the Pro version costs $179 monthly when billed annually and offers a 30-day free trial, along with a live demonstration that requires no prior sign-up. This innovative approach streamlines the patient check-in process while enhancing the overall experience for both staff and patients alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft SharePoint Yes 
Oracle Fusion Cloud ERP Yes 
Salesforce Yes 

Integrations

Microsoft 365 No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft SharePoint No 
Oracle Fusion Cloud ERP No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$179/month
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens.
Every plan starts with a 30-day free trial, no credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inoday Consultancy Services

Founded

2007

Country

United States

Website

inoday.com/products/appointment-management-system/

Vendor Details

Company Name

QueueCare

Founded

2025

Country

Aqaba, Jordan

Website

queue.care

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling Yes 

Product Features

Queue Management

QueueCare is an innovative queue management solution designed specifically for the waiting areas of clinics and medical centers. The reception operates with a dynamic live board, featuring separate columns for each doctor or treatment room. Patients can be seamlessly transferred to different doctors with a simple drag-and-drop action, allowing both walk-in patients and those with appointments to be managed in a single queue. Patients can easily join the queue using their smartphones by scanning a QR code located at the entrance, requiring no app installation, and they can track their position in line. Any television equipped with a web browser can serve as the waiting room display, announcing each patient's name and designated room in both Arabic and English. Numbered tickets are printed at the reception desk or through a self-service kiosk, while the system's analytics provide insights into daily operations, including average wait times, peak hours, and the wait and consultation durations for each doctor.

Appointment Scheduling No 
Calendar No 
Communication Tools Yes 
Contactless Yes 
Customer Surveys No 
Dashboard Yes 
For Banks No 
For Government No 
For Healthcare Yes 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

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