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Description
Appetier provides restaurants with a personalized ordering website and mobile applications, which can be created from their existing website or simply using a logo and a menu photo. A restaurant can have its first location operational in just a few minutes, and while connecting a POS system is optional, it ensures that prices, hours of operation, and out-of-stock items are always up to date. Orders from services like DoorDash, Uber Eats, and Grubhub are integrated into a single queue and printed directly through the POS system, all without imposing any commission fees from Appetier. Catering orders accepted through ezCater automatically populate the catering calendar, allowing customers to place orders in advance, arrange catering services, reserve tables, or join a waitlist directly on the restaurant's own platform. Additionally, Sous, the AI assistant developed by Appetier, manages phone calls for pickup orders, engages with Google reviews, keeps online listings updated, and runs campaigns aimed at re-engaging previous customers. Restaurant owners have the flexibility to dictate the extent of Sous's involvement in their operations. Furthermore, any restaurant can initiate a complimentary website audit to quickly assess its performance metrics in roughly one minute. This feature equips owners with valuable insights into their online presence and helps them make informed decisions to enhance their business.
Description
Customize Your Online Ordering Experience. Ensure that your customers can easily place orders through your website, Facebook, and personalized mobile applications without incurring excessive commission fees. You even have the ability to transmit orders straight to your POS system. Curbside Pickup is a great way to enhance both safety and convenience for your patrons, allowing them to receive their orders directly at their cars. This system seamlessly integrates with your point of sale, eliminating the need for re-entering orders and managing multiple devices. When patrons place online orders, they go directly to your POS and kitchen, which streamlines operations, saves your staff valuable time, and speeds up order fulfillment for your customers. Currently, supported POS systems include Clover and Square, with additional options on the way. Avoid Commission Fees. Numerous online ordering platforms impose commissions ranging from 10% to 30% on each order, which can significantly impact your profitability. With Orderspoon, you only pay a low monthly subscription alongside standard payment processing fees, allowing you to retain more of your earnings. By opting for this solution, you not only improve customer satisfaction but also enhance your overall business efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Clover
Yes
DoorDash
Yes
Grubhub
Yes
Shopify POS
Yes
Square POS
No
Square for Restaurants
Yes
Toast POS
Yes
Uber Eats
Yes
Integrations
Clover
Yes
DoorDash
No
Grubhub
No
Shopify POS
No
Square POS
Yes
Square for Restaurants
No
Toast POS
No
Uber Eats
No
Pricing Details
5% of direct orders, $199 cap
Growth costs 5% of the food subtotal on direct orders and stops at $199 a month per location. Tax, tips, delivery fees, and marketplace orders carry no fee. Nothing is charged until direct orders come in, and saving a card moves no money. Restaurants keep their own card processor, and Appetier adds nothing to card fees. Each location includes 1,500 marketing texts, 1,500 booking texts, and 10,000 marketing emails a month. Past an allowance, a text costs 1 cent and 1,000 emails cost $1.50, up to a monthly limit the owner sets. The limit starts at $0. AI phone answering and the drive-thru voice agent are an optional $49 Voice add-on on Growth, with 1,000 minutes a month per location and 3 cents a minute after that. Enterprise is $399 a month per location with a 30-day trial and no percentage fee. It adds supplier ordering, the Voice add-on with 2,000 minutes, twice the texts and emails, SSO, API access, your own drivers, and a named rollout contact.
Free Trial
Yes
Free Version
No
Pricing Details
$49.99 / mo
Standard $49.99:: 100 orders/mth. $0.49 for add’l orders.
Premium $79.99: 200 orders/mth. $0.39 for add’l orders
Platinum $99.99: 2,000 orders/mth $0.09 for add’l orders
Premium $79.99: 200 orders/mth. $0.39 for add’l orders
Platinum $99.99: 2,000 orders/mth $0.09 for add’l orders
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Appetier
Founded
2025
Country
United States
Website
appetier.com
Vendor Details
Company Name
4LEAFLABS
Country
United States
Website
get.orderspoon.com
Product Features
Online Ordering
Integrated Gift Cards
Yes
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
Yes
Reporting / Analytics
Yes
Rewards / Loyalty Program
Yes
Secure Payment Processing
Yes
Store Locator
Yes
White-Label
Yes
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
No
Reporting / Analytics
Yes
Rewards / Loyalty Program
No
Secure Payment Processing
Yes
Store Locator
No
White-Label
No