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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AppWork is a comprehensive cloud-based maintenance management solution tailored for the multifamily housing sector, aimed at enhancing efficiency for property owners, managers, technicians, and residents throughout all phases of maintenance operations via a cohesive platform developed by property managers to meet practical requirements. This software consolidates various functions such as tracking work orders, managing digital "make ready" boards for unit transitions, conducting inspections, overseeing purchase orders, reporting incidents, and managing vendors and technicians, while also offering in-depth analytics through real-time dashboards and insightful reports that facilitate informed decision-making and operational enhancements. Additionally, it features mobile applications designed for technicians that provide clear task overviews and performance badges to incentivize and increase team satisfaction, while incorporating sophisticated AI automation that assists in classifying, auto-assigning, and suggesting troubleshooting methods for work orders, ultimately leading to quicker resolution times. Furthermore, AppWork's user-friendly interface ensures that all users can navigate with ease, promoting a seamless experience across the maintenance management process.

Description

Reflexion CAFM serves as a robust platform for managing facilities and maintenance, allowing organizations to oversee assets, maintenance tasks, service requests, and field personnel seamlessly from a unified system. This platform enhances efficiency by automating both reactive maintenance and planned preventive maintenance processes, streamlining the creation, scheduling, tracking, and completion of work orders. Additionally, it features a centralized asset register that includes lifecycle data, service history, and financial analytics aimed at optimizing asset performance and increasing their lifespan. With a dedicated help desk, Reflexion manages service requests across various channels, equipped with automated monitoring of service level agreements, escalation processes, and timely notifications. The inclusion of a mobile application with offline functionality empowers technicians to access work orders, document site conditions with photos, update their progress, and finalize tasks directly on location. Furthermore, the platform offers real-time dashboards and reporting tools that enhance operational transparency and provide valuable insights, ultimately facilitating more informed decision-making for organizations. This comprehensive approach ensures that all aspects of facility and maintenance management are effectively integrated, supporting overall operational excellence.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager Yes 
Entrata Yes 
MRI Software Yes 
Okta Yes 
RealPage Yes 
Rent Manager Yes 
ResMan Yes 
SightMap Yes 
Yardi EHR Yes 

Integrations

AppFolio Property Manager No 
Entrata No 
MRI Software No 
Okta No 
RealPage No 
Rent Manager No 
ResMan No 
SightMap No 
Yardi EHR No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$50000
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AppWork

Founded

2021

Country

United States

Website

appworkco.com

Vendor Details

Company Name

Lattice Software Solutions LLC

Founded

1994

Country

United Arab Emirates

Website

latticegulf.com

Product Features

Building Maintenance

Asset Tracking No 
Commercial Properties No 
Customer Database No 
Dispatch Management No 
Inventory Management No 
Job Costing No 
Job Management No 
Maintenance Scheduling No 
Residential Properties No 
Routing No 
Scheduling No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control No 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools Yes 
Space Planning Yes 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

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