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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your communities. Your network. Your platform. For over a decade, we have been diligently working to enhance and modernize digital workplace, community, and productivity platforms by addressing the shortcomings of outdated features and integrating necessary improvements based on customer feedback. Our solutions offer multi-tenancy, device compatibility, and support for various user personas, all while being scalable, responsive, and powered by resilient, intelligent microservices. We enable the creation of limitless communities tailored for any purpose, featuring distinctive memberships and structured directories for both internal and external users. Our focus on branding and personalization provides clients with customizable templates, blueprints, and layouts to suit their needs. Digital transformation involves reassessing or investing anew in technology, business models, and processes to unlock additional value for customers, employees, partners, and suppliers, enabling them to thrive in a rapidly evolving digital marketplace. The ongoing challenge lies in the failure to comprehensively address these interconnected requirements, which hinders effective progress. This gap highlights the necessity for a more integrated approach to fully leverage digital potential.

Description

ServicePilot aims to deliver a precise representation of IT systems and applications, focusing on aspects such as security, availability, and performance. Teams face a significant challenge in ensuring that applications operate flawlessly while maintaining high performance and security standards. This task has become increasingly difficult in the context of agile development, where changes are frequent, the pace of evolution is rapid, and the complexity of information systems architecture continues to rise. The IT landscape has transformed dramatically since the advent of various technologies: cloud computing has become commonplace, mobile devices are now incredibly powerful, the Internet of Things is expanding rapidly, and the introduction of micro-services and containers is revolutionizing application development. These shifts have created new demands, and legacy tools are struggling to keep pace, proving inadequate for modern requirements. Consequently, there is a pressing need for a new generation of monitoring solutions. Additionally, it is crucial to remember that the underlying infrastructure, network, and storage are integral components that must also receive attention, as applications depend on these elements for their functionality. Thus, a holistic approach to monitoring is essential for success in today's complex IT environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Box Yes 
Dropbox Yes 
Egnyte Yes 
GitHub No 
Google Analytics Yes 
Google Workspace Yes 
Jira Yes 
Jive Yes 
Microsoft 365 No 
Microsoft Teams No 
Mixpanel Yes 
New Relic Yes 
Triskell PPM Yes 

Integrations

Box No 
Dropbox No 
Egnyte No 
GitHub Yes 
Google Analytics No 
Google Workspace No 
Jira No 
Jive No 
Microsoft 365 Yes 
Microsoft Teams Yes 
Mixpanel No 
New Relic No 
Triskell PPM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AppFusions

Founded

2010

Country

United States

Website

www.appfusions.com

Vendor Details

Company Name

ServicePilot

Founded

2001

Country

France

Website

www.servicepilot.com/en/

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources Yes 
Web Services Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs No 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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