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Description
Apex is a sophisticated ticketing software designed to streamline site automation and connect various aspects of your organization from point-of-sale to backend operations. By consolidating data from diverse locations, it enhances resource utilization and integrates ticketing functions with invoicing and billing processes, ensuring a smooth and precise exchange of information across different operations and locations. The software incorporates site-automation technologies that facilitate efficient truck throughput, featuring capabilities such as automatic truck identification, driver kiosks and displays, remote printing solutions, video monitoring of scale loading, theft prevention systems, wireless loading solutions, and much more. Apex significantly accelerates the loading process, achieving a remarkable reduction of over 35% in time spent at the plant while maintaining that 98% of drivers remain in their vehicles. Additionally, it provides cloud-based dispatching that gives customers clear access to order details via a user-friendly mobile application, while also digitizing tickets for all inbound loads managed at the facility. With its comprehensive features, Apex not only optimizes operations but also enhances overall customer satisfaction by ensuring timely and accurate information delivery.
Description
The orders feature enables you to monitor all your loads and their current status in the operations workflow. This functionality allows you to observe the progression of loads throughout your delivery process while providing a convenient to-do list for each category. Additionally, the preloaded steps can be tailored to fit the specific needs of your business; for instance, if you predominantly collaborate with brokers, you might decide to eliminate the Confirmed or Entered step. You also have the option to introduce new steps or modify existing ones to better align with your operations. This customization presents a straightforward way to quickly assess the status of all your pending loads. Furthermore, when you dispatch or invoice an order, you can automatically assign a status to it; for instance, dispatching will transition an order to "Dispatched," while invoicing will change its status to "Completed." This automation ensures that your orders navigate through the workflow efficiently and consistently. Moreover, you have the ability to specify both the customer who placed the order and the customer who will be billed, further enhancing your order management capabilities. This comprehensive system not only streamlines your operations but also improves overall accountability within your logistics process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$32.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Command Alkon
Founded
1976
Country
United States
Website
commandalkon.com/products/apex/
Vendor Details
Company Name
Rigbooks
Website
www.rigbooks.com
Product Features
Product Features
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
