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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Apex Loyalty App is designed to enhance the connection between your brand and its existing channel customers, allowing you to engage with and reward them for their partnership. By utilizing Apex Loyalty, brands can foster engagement with channel partners, which not only helps in building brand advocacy but also boosts sales in competitive or challenging markets. Channel loyalty apps often present challenges in reward management and procurement, but Apex Loyalty's Rewards-Ready Loyalty Platform enables executives to focus their valuable time on marketing strategies instead. Featuring a clean, redeveloped interface, the platform offers user-friendly administration screens that facilitate the creation of campaigns for both point collection and redemption, supported by a flexible rules engine. As a cloud-based B2B loyalty, engagement, and incentive automation platform built on Salesforce, Apex Loyalty empowers companies to maintain strong connections with channel partners, distributors, and retailers, ultimately driving sales and promoting brand loyalty. Furthermore, this innovative platform ensures that businesses can adapt quickly to changing market dynamics while effectively managing their loyalty programs.

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Salesforce Customer 360
Salesforce Marketing Cloud
Salesforce Service Cloud
Tableau

Integrations

Salesforce
Salesforce Customer 360
Salesforce Marketing Cloud
Salesforce Service Cloud
Tableau

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20,000 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Apex Loyalty

Founded

2011

Country

United States

Website

www.apexloyalty.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Product Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Alternatives

Alternatives

The 360 Platform Reviews

The 360 Platform

360Incentives.com