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Average Ratings 0 Ratings
Description
The Antik Monitoring Room is an efficient software solution for IPTV monitoring that allows users to view multiple streams on various submonitors while ensuring high-quality performance at a low cost. It promptly logs every error, providing comprehensive details about incidents, such as their start and end times, the specific input affected, and the type of issue (like audio, video, or blackout). This tool not only offers a robust mosaic overview for enhanced visibility across multiple services but also features various alarm detection mechanisms to maintain optimal Quality of Experience (QoE) and Quality of Service (QoS). Additionally, its pricing structure is scalable, allowing for easy initial setup and future expansions. The system supports multiple streaming protocols, including UDP, RTSP, TS, RTMP, and HTTP. Users can utilize the layout tool, which offers both customizable templates and quick-launch options, enabling them to create flexible and tailored monitoring setups. Furthermore, it accommodates both analog and digital clock displays, supports GIF images, personalized text, and includes provisions for both primary and secondary TV walls, enhancing its usability in diverse environments. Overall, the Antik Monitoring Room stands out as a comprehensive solution for IPTV monitoring needs.
Description
Mosaic facilitates digital interactions through various channels, whether managed by our specialists or utilized independently. Implement once and access everywhere. With Mosaic, your customers can seamlessly automate their conversations with your brand using advanced virtual assistants. Our enterprise-level performance is grounded in deep industry knowledge, catering to businesses of all sizes and sectors. Whether for inbound or outbound communication via voice, text, social media, or email, the cloud-based technology ensures rapid and straightforward activation, allowing you to get started swiftly. Mosaic crafts tailored and effortless experiences for your clients when they reach out to you, akin to having your most proficient employee engaged in every conversation to address inquiries and support transactions. We offer lifecycle managed services through a collaborative and practical method to ensure the effective delivery of Mosaic. Our dedicated Intrado Success Coaches play a crucial role in maintaining and updating the software with the latest controls and capabilities, while also incorporating the best practices in the market to enhance performance and user satisfaction. This comprehensive support further solidifies Mosaic's commitment to excellence in customer engagement.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Antik Technology
Country
United States
Website
www.antiktech.com/en/streamingbriptv-headend/iptv-servers---services/multiview-monitoring-server
Vendor Details
Company Name
Intrado
Country
United States
Website
www.intrado.com/en/enterprise-collaboration/customer-experience-services
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management