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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Creating a community forum enhances customer engagement, enriches the customer experience, and facilitates knowledge sharing among peers. This dynamic environment allows for crowd-sourced support, as easily accessible discussion threads addressing common questions can significantly reduce the volume of support tickets. Within the forum, these threads are filled with pertinent keywords and inquiries, aligning with what your target audience frequently searches for. A community forum serves as an effective platform to tap into collective knowledge, acting as a hub for crowd-sourced information. When a community aligns its objectives with the interests of its customers, it transforms into a powerful tool for drawing relevant traffic and connecting with potential customers. By making discussion threads easy to find, you can alleviate pressure on your call center while also gaining valuable insights into the primary challenges and requirements of your customers. Additionally, this collaborative space encourages ongoing dialogue, fostering a sense of belonging and loyalty among participants.

Description

UNGUESS crowd testing platform offers real insights and effective testing thanks to the power and participation of thousands of engaged and skilled people. Businesses are finding it more difficult to deliver consistent and high-quality experiences to customers and users due to the rapid pace of digitalization. Use the UNGUESS crowd-testing platform to harness the power of our global community. This will help you improve the quality, experience and security of your digital products. You can get your results quickly and in any time you need. Crowdtesting your digital products with real testers. Crowd-test your digital product by engaging testers on real devices. To create a winning customer experience, you can use feedback from the crowd. You can create your own dynamic community and conduct research on UX, CX, marketing, and other types of research. Crowdsourced solutions tailored to your business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Server
IFTTT
Jira
Mantis
Redmine
Slack
Zapier

Integrations

Azure DevOps Server
IFTTT
Jira
Mantis
Redmine
Slack
Zapier

Pricing Details

$60 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AnswerCart

Country

India

Website

www.answercart.com

Vendor Details

Company Name

UNGUESS

Country

Italy

Website

unguess.io

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

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Alternatives

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