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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Creating a community forum enhances customer engagement, enriches the customer experience, and facilitates knowledge sharing among peers. This dynamic environment allows for crowd-sourced support, as easily accessible discussion threads addressing common questions can significantly reduce the volume of support tickets. Within the forum, these threads are filled with pertinent keywords and inquiries, aligning with what your target audience frequently searches for. A community forum serves as an effective platform to tap into collective knowledge, acting as a hub for crowd-sourced information. When a community aligns its objectives with the interests of its customers, it transforms into a powerful tool for drawing relevant traffic and connecting with potential customers. By making discussion threads easy to find, you can alleviate pressure on your call center while also gaining valuable insights into the primary challenges and requirements of your customers. Additionally, this collaborative space encourages ongoing dialogue, fostering a sense of belonging and loyalty among participants.

Description

UNGUESS crowd testing platform offers real insights and effective testing thanks to the power and participation of thousands of engaged and skilled people. Businesses are finding it more difficult to deliver consistent and high-quality experiences to customers and users due to the rapid pace of digitalization. Use the UNGUESS crowd-testing platform to harness the power of our global community. This will help you improve the quality, experience and security of your digital products. You can get your results quickly and in any time you need. Crowdtesting your digital products with real testers. Crowd-test your digital product by engaging testers on real devices. To create a winning customer experience, you can use feedback from the crowd. You can create your own dynamic community and conduct research on UX, CX, marketing, and other types of research. Crowdsourced solutions tailored to your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Server No 
IFTTT No 
Jira No 
Mantis No 
Redmine No 
Slack No 
Zapier No 

Integrations

Azure DevOps Server Yes 
IFTTT Yes 
Jira Yes 
Mantis Yes 
Redmine Yes 
Slack Yes 
Zapier Yes 

Pricing Details

$60 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AnswerCart

Country

India

Website

www.answercart.com

Vendor Details

Company Name

UNGUESS

Country

Italy

Website

unguess.io

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

Product Features

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