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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Creating a community forum enhances customer engagement, enriches the customer experience, and facilitates knowledge sharing among peers. This dynamic environment allows for crowd-sourced support, as easily accessible discussion threads addressing common questions can significantly reduce the volume of support tickets. Within the forum, these threads are filled with pertinent keywords and inquiries, aligning with what your target audience frequently searches for. A community forum serves as an effective platform to tap into collective knowledge, acting as a hub for crowd-sourced information. When a community aligns its objectives with the interests of its customers, it transforms into a powerful tool for drawing relevant traffic and connecting with potential customers. By making discussion threads easy to find, you can alleviate pressure on your call center while also gaining valuable insights into the primary challenges and requirements of your customers. Additionally, this collaborative space encourages ongoing dialogue, fostering a sense of belonging and loyalty among participants.

Description

White Label Social Networking Software. Activity Feed, Groups and Events, Commenting, Liking and Sharing, Forums, Blogs. Photos, Videos, Single Sign on, Commenting, Liking and Sharing. Trusted by the New York Yankees and Chelsea Soccer Club. Unmatched support, uptime (99.99%), and professional services.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Drupal No 
Firebase Test Lab No 
Joomla! No 
Magento No 
Mailchimp No 
P2 for WordPress No 
SendGrid No 
Steam-connect No 
YouTube No 

Integrations

Drupal Yes 
Firebase Test Lab Yes 
Joomla! Yes 
Magento Yes 
Mailchimp Yes 
P2 for WordPress Yes 
SendGrid Yes 
Steam-connect Yes 
YouTube Yes 

Pricing Details

$60 per month
Free Trial No 
Free Version Yes 

Pricing Details

$500 per month
Up to 300,000 users. Larger plans available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AnswerCart

Country

India

Website

www.answercart.com

Vendor Details

Company Name

ONEsite

Founded

1994

Country

United States

Website

onesite.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management Yes 
Website Management Yes 
White Label No 

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

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