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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Anolla is a comprehensive platform that allows customers to discover, schedule, request, and procure services from reliable providers, while enabling service providers to oversee their calendars, clients, bookings, tasks, projects, deals, notifications, and communications all from one unified account. Customers can articulate their requirements, select an available slot, submit requests, evaluate offers, or place urgent orders, with the platform facilitating real-time connections to suitable service providers. There are three primary methods for users to find services: by booking available times instantly, requesting multiple quotes, or opting for express work when urgent assistance is needed. Users have the capability to upload documents or images, specify their budget and deadlines, receive direct offers from providers, compare various options, and initiate work without delay. The entire experience is enhanced by automated notifications, secure messaging, and round-the-clock AI assistance that offers guidance in various scenarios and delivers tailored recommendations in several languages, ensuring a seamless and efficient service experience for all users. This multifaceted approach not only streamlines the process but also creates a trustworthy environment for both customers and service providers.

Description

FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Calendly No 
Cliniko No 
Fergus No 
Google Calendar No 
HubSpot CRM No 
Microsoft 365 No 
ServiceM8 No 

Integrations

Calendly Yes 
Cliniko Yes 
Fergus Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
ServiceM8 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Anolla

Country

Estonia

Website

anolla.com

Vendor Details

Company Name

Digital Waves

Country

New Zealand

Website

www.firstvoice.co.nz

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Product Features

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