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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform your physical business into a digital powerhouse. Utilize digital customer service solutions that streamline your interactions, allowing you to serve your clientele more efficiently and effortlessly. Andie simplifies the process of meeting customer needs, creating memorable experiences that keep them coming back. Customers can check on your current wait times or capacity before they even step foot in your establishment, join a virtual queue, and receive timely notifications when it's their turn, along with real-time updates about your business activities. Designed specifically for small business owners, Andie eliminates the complexities of technology and the need for expensive websites, enabling you to set up your account in just minutes and start impressing your customers right away. Today's consumers expect digital engagement, and Andie helps you eliminate stress and obstacles while enhancing the speed and quality of your service, ensuring customer satisfaction. With Andie, you can finally leverage data to make informed decisions similar to those made by online retailers, giving you a competitive edge. Additionally, you will find that integrating such tools fosters a stronger connection with your customers, enhancing loyalty and driving repeat business.

Description

Place an order for a latte, cold brew, pour over, and cortado with ease through mobile ordering, which streamlines supply chain management for coffee shops. With our mobile ordering service, customers can enjoy the convenience of placing orders ahead of time while benefiting from a unique rewards program, all without any contracts or hidden fees, ensuring the most competitive rates available. Odeko simplifies the supply chain by consolidating all necessary café supplies into a single catalog, providing a nightly delivery that includes everything from cups and lids to pastries and alternative milk. Additionally, with Odeko Insights, you gain access to real-time sales and order data, empowering your business to act swiftly on valuable insights. Customers also have the ability to order in advance and notify staff of their arrival for seamless pick-up, while the payment process is made effortless with our secure contactless in-app payment option. This comprehensive approach not only enhances operational efficiency but also elevates the customer experience to new heights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Toast Kitchen Display System No 
Toast POS No 

Integrations

Toast Kitchen Display System Yes 
Toast POS Yes 

Pricing Details

$14.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Andie

Country

Canada

Website

andie.work/

Vendor Details

Company Name

Odeko

Country

United States

Website

odeko.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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