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Description
Transform your physical business into a digital powerhouse. Utilize digital customer service solutions that streamline your interactions, allowing you to serve your clientele more efficiently and effortlessly. Andie simplifies the process of meeting customer needs, creating memorable experiences that keep them coming back. Customers can check on your current wait times or capacity before they even step foot in your establishment, join a virtual queue, and receive timely notifications when it's their turn, along with real-time updates about your business activities. Designed specifically for small business owners, Andie eliminates the complexities of technology and the need for expensive websites, enabling you to set up your account in just minutes and start impressing your customers right away. Today's consumers expect digital engagement, and Andie helps you eliminate stress and obstacles while enhancing the speed and quality of your service, ensuring customer satisfaction. With Andie, you can finally leverage data to make informed decisions similar to those made by online retailers, giving you a competitive edge. Additionally, you will find that integrating such tools fosters a stronger connection with your customers, enhancing loyalty and driving repeat business.
Description
Place an order for a latte, cold brew, pour over, and cortado with ease through mobile ordering, which streamlines supply chain management for coffee shops. With our mobile ordering service, customers can enjoy the convenience of placing orders ahead of time while benefiting from a unique rewards program, all without any contracts or hidden fees, ensuring the most competitive rates available. Odeko simplifies the supply chain by consolidating all necessary café supplies into a single catalog, providing a nightly delivery that includes everything from cups and lids to pastries and alternative milk. Additionally, with Odeko Insights, you gain access to real-time sales and order data, empowering your business to act swiftly on valuable insights. Customers also have the ability to order in advance and notify staff of their arrival for seamless pick-up, while the payment process is made effortless with our secure contactless in-app payment option. This comprehensive approach not only enhances operational efficiency but also elevates the customer experience to new heights.
API Access
Has API
API Access
Has API
Integrations
Toast Kitchen Display System
Toast POS
Pricing Details
$14.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Andie
Country
Canada
Website
andie.work/
Vendor Details
Company Name
Odeko
Country
United States
Website
odeko.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
Product Features
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
