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Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Descartes Sellercloud is an all-in-one ecommerce platform designed to help businesses manage and grow their operations by centralizing control over product catalogs, inventory, orders, purchasing, fulfillment, and shipping. With more than 350 integrations to major marketplaces like Amazon, Shopify, and The Home Depot, Sellercloud enables sellers to expand their customer base and diversify sales channels effortlessly. The platform automates many repetitive tasks, reducing manual effort and allowing companies to increase operational efficiency and speed up order fulfillment. It offers tailored solutions for various ecommerce models, including wholesale, retail, 3PL, FBA, and refurbished products, making it versatile for different business needs. Customers consistently highlight Sellercloud’s ability to eliminate inventory errors, automate workflows, and support rapid growth. Sellercloud also provides a dedicated product expert to guide clients through onboarding and help them optimize their workflows. The platform’s scalable architecture supports businesses as they grow and face new challenges in ecommerce. Overall, Sellercloud delivers a comprehensive toolkit to manage every aspect of online selling with ease.

NeuBird AI is a Production Ops Platform designed for ITOps, SRE, and DevOps teams running production cloud environments. It uses agentic AI to move operations from reactive incident response to proactive, autonomous production management. Despite significant investment in monitoring and observability tools, teams still face alert noise, slow root cause analysis, and costly incidents. NeuBird AI solves this by continuously analyzing telemetry across cloud services, applications, and infrastructure to prevent issues, resolve incidents faster, and optimize operations. Prevent incidents before they happen NeuBird AI detects early signals of degradation, configuration drift, and anomaly patterns across metrics, logs, traces, and change events. Teams can identify and address issues 30 to 60 minutes before user impact while reducing alert noise by more than 78 percent. Resolve incidents in minutes When incidents occur, NeuBird AI automatically investigates across Azure Monitor, Amazon CloudWatch, logs, metrics, traces, and recent changes to identify root cause in minutes. AI driven triage, correlation, and runbook generation reduce mean time to resolution by up to 60 percent while minimizing the need for large war room responses or bridge calls. Optimize cost, performance, and operations NeuBird AI continuously analyzes cloud environments to uncover cost savings, performance issues, and gaps in observability. It identifies right sizing opportunities, missing telemetry, and repetitive operational tasks, helping teams reclaim more than 200 engineering hours per month. Built for production cloud operations NeuBird AI integrates with AWS services including CloudWatch, as well as Kubernetes and Azure Monitor, and tools like Datadog, Splunk, and PagerDuty.

Ecwid by Lightspeed makes it easy to add an online shop to any website or social media profile. Ecwid is used by hundreds of thousands merchants in 175 different countries. It has everything you need for reaching your customers wherever they may be: in-person or through your website, Instagram and Facebook, Amazon, Google Shopping, or Amazon. Ecwid's integrated point-of-sale and email marketing integrations and dedicated mobile app allow you to manage your marketing, sales, and merchandising from anywhere.

Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.

ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.

Modern workforces can foster appreciation and connection among all their teams with Nectar, which is flexible and affordable. You can maintain culture, increase morale, and promote core values without having to manage your own internal program.

Motivosity is an all-in-one employee recognition and rewards platform designed to help companies build stronger culture, deeper connection, and higher engagement. From peer-to-peer shoutouts to milestone celebrations and lifestyle rewards, Motivosity makes appreciation easy and impactful. The platform includes built-in surveys, real-time feedback tools, and flexible reward options like Amazon, PayPal, custom swag, and more. It integrates seamlessly with tools like Slack, Microsoft Teams, ADP, BambooHR, and other leading HRIS systems—so it fits right into your workflow. HR leaders love the measurable impact: • 36% lower turnover • 196% boost in eNPS • 106% increase in peer connection If you're looking to simplify recognition and create a culture where people feel seen, valued, and motivated—Motivosity delivers.

AI Docs contract automation software enables small and midsized organizations to easily generate, sign, and manage contracts and sales documents. Let AI Docs help you get control of your contracts in order to save labor, improve quality, and boost income. With the AI Docs contract lifecycle management (CLM) software, rules and logic guide users through contract configuration and creation. All necessary data is captured, all required clauses are incorporated. No errors are introduced, no ‘leftover’ or inappropriate information is included. This unique rule-based approach empowers less contract-knowledgeable employees and partners to configure and create contracts while ensuring accuracy and eliminating bottlenecks. AI Docs, Inc. is a veteran-owned, Chicago-area company. Our AI Docs product automates the creation of contracts and sales documents such as proposals and return on investments (ROI). We strive to be the most accommodating software company that our customers work with.

Flowspace is an innovative fulfillment solution that helps fast-growing brands scale by combining cutting-edge technology with expert logistics services. Its platform streamlines order, inventory, and warehouse management, offering real-time visibility and control across the post-purchase journey. Brands can easily connect Flowspace with major marketplaces and platforms like Shopify, Amazon, and TikTok to enable seamless omnichannel selling. A nationwide network of fulfillment centers, powered by proprietary software, also ensures products ship from the closest locations, boosting delivery speed and reducing costs. Flowspace’s expert team engages from the moment a contract is signed, setting brands up for success well before inventory arrives. With the flexibility to support DTC, B2B, and wholesale fulfillment, Flowspace is trusted by leading brands in industries including furniture, health and beauty, and food and beverage.