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Description
AmpoCloud is a versatile, AI-driven Internet of Things platform designed for scalable device and data management, facilitating applications focused on energy oversight, asset tracking, and sustainability metrics. This platform seamlessly merges data from both new and pre-existing meters, sensors, and systems, thereby enabling robust AI applications that enhance energy efficiency, identify wasteful practices, and pinpoint equipment malfunctions. Additionally, it supports functionalities such as utility billing and sustainability assessments, all while maintaining high standards of flexibility, interoperability, and cybersecurity. By providing utilities-management capabilities like energy insights and billing functionalities, alongside energy-efficiency features such as HVAC optimization and peak-demand management, AmpoCloud promotes operational efficiency. Moreover, it aids in distributed-energy management with tools for solar asset oversight and energy storage, as well as sustainability-reporting instruments that track carbon emissions and integrate operational data, ultimately fostering a more sustainable future for energy consumption. This comprehensive approach not only bridges data silos but also empowers organizations to make informed decisions that positively impact both their operations and the environment.
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
API Access
Has API
API Access
Has API
Integrations
CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$275 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ampotech
Founded
2014
Country
Singapore
Website
www.ampotech.com/product/platform/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Product Features
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
