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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.

Description

TalentClick's employee behavioral assessments, utilized in more than 100 countries, deliver data-driven insights to enhance the hiring and training of top talent. The process is straightforward, quick, validated by science, and so budget-friendly that you can afford to assess every candidate. Begin fostering a more content, secure, and efficient workforce right now! Accelerate your hiring decisions with easily interpretable reports that offer a quick view of the Fit Score relevant to each position. Our subscription plans are designed to be so cost-effective that you can evaluate as many individuals as you desire without worrying about price increases. With advanced reporting capabilities, you can pinpoint which employees align best with the job requirements and organizational culture. Moreover, you can foresee risk tolerance and potential unsafe behaviors even before making a hiring decision. Cultivating a culture of safety is further supported through self-awareness training. Our core assessment bundle provides a concise overview of work styles, values, and safety risks—all within a single brief survey! Additionally, enhance workplace safety with a comprehensive 6-week Safety training program tailored for both leaders and frontline workers, ensuring everyone is well-prepared. This holistic approach to employee evaluation and development fosters a proactive safety environment and boosts overall performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Clarabridge
Cogito
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
Oracle Cloud Infrastructure
SAP CRM
Salesforce
ServiceNow
SurveyMonkey
Tableau
Twilio
Workday Extend
Zendesk

Integrations

Amazon Connect
Clarabridge
Cogito
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
Oracle Cloud Infrastructure
SAP CRM
Salesforce
ServiceNow
SurveyMonkey
Tableau
Twilio
Workday Extend
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AmplifAI

Founded

2014

Country

United States

Website

www.amplifai.com

Vendor Details

Company Name

TalentClick Workforce Solutions

Founded

2010

Country

Canada

Website

www.talentclick.com

Product Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Product Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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