Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.
Description
Axial Shift tailors the information from your current POS system, delivering in-the-moment insights to those who can make a difference, all through a user-friendly application. This service-oriented data enables you to excel during each shift without the hassle of administrative tasks. Access essential data and ensure uniformity across all locations seamlessly. Enhance profits by promoting accountability among frontline employees with clear data displayed on role-specific dashboards. Boost your coaching effectiveness with immediate access to vital information that supports rapid decision-making. Foster staff retention by empowering your team with motivational data. Equip your workforce with the necessary information without the burdens of extensive manual reporting and complicated integrations. As an innovative SaaS provider, Axial Shift offers a groundbreaking platform for restaurant operations and sales performance, focusing on the ongoing growth of frontline teams by connecting real-time employee performance with sales metrics. By streamlining operations, Axial Shift not only simplifies data access but also enhances overall efficiency within the restaurant industry.
API Access
Has API
API Access
Has API
Integrations
Aloha Cloud by NCR Voyix
Clarabridge
Cogito
Dayforce
Five9
Genesys Cloud CX
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
Integrations
Aloha Cloud by NCR Voyix
Clarabridge
Cogito
Dayforce
Five9
Genesys Cloud CX
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AmplifAI
Founded
2014
Country
United States
Website
www.amplifai.com
Vendor Details
Company Name
Axial Shift
Country
United States
Website
axialshift.com
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management