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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.

Description

Axial Shift tailors the information from your current POS system, delivering in-the-moment insights to those who can make a difference, all through a user-friendly application. This service-oriented data enables you to excel during each shift without the hassle of administrative tasks. Access essential data and ensure uniformity across all locations seamlessly. Enhance profits by promoting accountability among frontline employees with clear data displayed on role-specific dashboards. Boost your coaching effectiveness with immediate access to vital information that supports rapid decision-making. Foster staff retention by empowering your team with motivational data. Equip your workforce with the necessary information without the burdens of extensive manual reporting and complicated integrations. As an innovative SaaS provider, Axial Shift offers a groundbreaking platform for restaurant operations and sales performance, focusing on the ongoing growth of frontline teams by connecting real-time employee performance with sales metrics. By streamlining operations, Axial Shift not only simplifies data access but also enhances overall efficiency within the restaurant industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix
Clarabridge
Cogito
Dayforce
Five9
Genesys Cloud CX
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
Revel Systems
SAP CRM
ServiceNow
SurveyMonkey
Tableau
Toast POS
Twilio
Zendesk

Integrations

Aloha Cloud by NCR Voyix
Clarabridge
Cogito
Dayforce
Five9
Genesys Cloud CX
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
Revel Systems
SAP CRM
ServiceNow
SurveyMonkey
Tableau
Toast POS
Twilio
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$75 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AmplifAI

Founded

2014

Country

United States

Website

www.amplifai.com

Vendor Details

Company Name

Axial Shift

Country

United States

Website

axialshift.com

Product Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Product Features

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