Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In assessing bad debts, it is crucial to recognize that they do not always indicate untrustworthy customers. To effectively manage this issue, a strategy that balances both collection and customer retention should be implemented. Higher acquisition costs can arise, making it essential to choose collection methods wisely to maintain high retention rates. Notably, achieving optimal collection outcomes does not require excessive collection expenses; instead, it allows for streamlined decision-making and process flows throughout the entire collections cycle, encompassing soft, middle, hard, and legal collection stages. Automation plays a significant role in this process, enabling the automatic dispatch of SMS messages, emails, voice calls, or printed letters. Additionally, it facilitates the efficient routing of delinquent accounts among various participants in the collection process. The automation of routine tasks performed by collection officers can be achieved through a suite of customizable web-based workspaces designed for this purpose. Furthermore, there is a robust capability to assign specific roles and responsibilities to different stakeholders within the collection hierarchy, ensuring a well-organized approach to debt management. By integrating these automated solutions, organizations can enhance their collection strategies while still prioritizing customer relationships.
Description
SplashCollect On Premise offers a comprehensive Debt Collection solution tailored for businesses that prefer to manage their operations either on-site or within a Private Cloud setting, catering to scalability needs. It includes all essential functions and allows for complete customization to align with specific business processes and workflows. Built on the Microsoft Dynamics 365 Customer Service platform, SplashCollect On Premise comes equipped with a wide array of standard features and capabilities. In contrast, SplashCollect Cloud is designed for smaller debt collection agencies that may lack the necessary infrastructure to oversee the solution independently or do not have the financial resources to invest in self-managed hardware and software. While SplashCollect Cloud offers standard processes for debt collection, it allows for limited customization options. This cloud solution is built on the Microsoft Dynamics 365 Business Central platform and features an economical subscription model that makes it accessible to more organizations. Ultimately, both SplashCollect versions provide flexible solutions to meet diverse business needs in debt collection.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Power BI
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$15 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Scorto
Founded
2001
Country
United States
Website
www.scorto.com
Vendor Details
Company Name
SplashDev
Founded
2017
Country
Romania
Website
splashdev.at/debt-collection/
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
No
Payment Plans
Yes
Transaction Management
Yes
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes