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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

In assessing bad debts, it is crucial to recognize that they do not always indicate untrustworthy customers. To effectively manage this issue, a strategy that balances both collection and customer retention should be implemented. Higher acquisition costs can arise, making it essential to choose collection methods wisely to maintain high retention rates. Notably, achieving optimal collection outcomes does not require excessive collection expenses; instead, it allows for streamlined decision-making and process flows throughout the entire collections cycle, encompassing soft, middle, hard, and legal collection stages. Automation plays a significant role in this process, enabling the automatic dispatch of SMS messages, emails, voice calls, or printed letters. Additionally, it facilitates the efficient routing of delinquent accounts among various participants in the collection process. The automation of routine tasks performed by collection officers can be achieved through a suite of customizable web-based workspaces designed for this purpose. Furthermore, there is a robust capability to assign specific roles and responsibilities to different stakeholders within the collection hierarchy, ensuring a well-organized approach to debt management. By integrating these automated solutions, organizations can enhance their collection strategies while still prioritizing customer relationships.

Description

The Aptic Collect solution represents the cutting-edge of debt collection technology, designed to deliver exceptional flexibility in managing collections. This platform facilitates comprehensive processing, featuring a high degree of automation that spans from amicable collection efforts to debt monitoring. It effectively oversees the entire collection journey once an invoice becomes overdue, incorporating legal processes and follow-ups, making it valuable for both representatives managing client receivables and individuals collecting their own debts. In the realm of debt collection, the significance of automated solutions that can handle intricate procedures cannot be overstated. With increased flexibility and efficiency, along with adherence to regulatory standards, businesses can enhance their debt collection operations. Aptic Collect not only encompasses end-to-end processing but also accommodates various methods of debt collection, ensuring a versatile approach to managing financial obligations. Moreover, its advanced features empower users to streamline their workflows and optimize recovery rates.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Scorto

Founded

2001

Country

United States

Website

www.scorto.com

Vendor Details

Company Name

Aptic

Founded

2001

Country

Sweden

Website

www.aptic.se

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections No 
Payment Plans Yes 
Transaction Management Yes 

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management Yes 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans Yes 
Transaction Management No 

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