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Description
Introducing a comprehensive digital platform that streamlines the entire dispute resolution journey, encompassing everything from communication with cardholders to collaboration with merchants, and managing disputes and arbitration through Mastercom and VROL. This innovative virtual fraud and dispute solution features an expertly designed chatbot capable of addressing both potential fraud scenarios and various dispute dialogues directly within your application or portal. By implementing digital case management, organizations can achieve unprecedented levels of process automation, facilitating everything from case creation and merchant collaboration to fraud reporting and bulk operations, all aimed at maximizing operational efficiency. The incorporation of data pre-filling and validation significantly reduces the likelihood of errors made by agents, while our intelligent deadline calculations and prioritized case management guarantee that no deadlines are overlooked. Transition away from outdated dispute resolution tools or costly outsourcing solutions by adopting Amiko. Experience a tenfold increase in efficiency and eliminate your dispute write-off limits. Simplifying the complexities inherent in fraud and dispute management also paves the way for seamless onboarding of new agents, ensuring that they can quickly adapt to the system.
Description
Two Dots provides comprehensive tenant screening solutions for multifamily properties by verifying income, identity, employment, and supporting documents while also identifying potential fraud through the use of secure, bank-level source data, rather than relying on uploaded PDFs. This service includes features such as income verification through bank statements, identity and employment verification, detection of document fraud, credit history assessments, criminal background investigations, eviction records, and Eve, a conversational AI to assist with the screening process, alongside compliant dispute resolution under FCRA and adherence to SOC 2 Type II security standards. The platform has proven its reliability by screening approximately 1 million units across 43 states and processing around 7 million documents, achieving over 70% reduction in bad debt for numerous clients. As teams explore alternatives like Snappt or Findigs, they consistently choose Two Dots for its unparalleled verification capabilities, underpinned by trustworthy bank data as a definitive source rather than merely uploaded documents. This commitment to accuracy and security positions Two Dots as a leader in tenant screening solutions within the multifamily housing sector.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Ethoca
Verifi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rivero
Country
Switzerland
Website
rivero.tech/amiko
Vendor Details
Company Name
Two Dots
Country
United States
Website
twodots.com
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics