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Average Ratings 4 Ratings

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ease
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support

Description

Amazon Augmented AI (Amazon A2I) simplifies the creation of workflows necessary for the human evaluation of machine learning predictions. By providing an accessible platform for all developers, Amazon A2I alleviates the burdensome tasks associated with establishing human review systems and overseeing numerous human reviewers. In various machine learning applications, it is often essential for humans to assess predictions with low confidence to confirm their accuracy. For instance, when extracting data from scanned mortgage applications, human intervention may be needed in instances of subpar scans or illegible handwriting. However, developing effective human review systems can be both time-consuming and costly, as it requires the establishment of intricate processes or workflows, the development of bespoke software for managing review tasks and outcomes, and frequently, coordination of large teams of reviewers. This complexity can deter organizations from implementing necessary review mechanisms, but A2I aims to streamline the process and make it more feasible.

Description

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon SageMaker
Avaya Experience Platform
CEDEX Technologies
Charles
Cisco Webex
Clienk
Cognigy.AI
Commvault Cloud
EBM
Google Cloud Platform
HelpNow Agentic AI Platform
Inworld
Kore.ai
Landbot.io
Meya
Neo Enterprise Assistant Platform
Pipedream
Quickwork
SilFer Bots
Webex Contact Center

Integrations

Amazon SageMaker
Avaya Experience Platform
CEDEX Technologies
Charles
Cisco Webex
Clienk
Cognigy.AI
Commvault Cloud
EBM
Google Cloud Platform
HelpNow Agentic AI Platform
Inworld
Kore.ai
Landbot.io
Meya
Neo Enterprise Assistant Platform
Pipedream
Quickwork
SilFer Bots
Webex Contact Center

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/augmented-ai/

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/dialogflow

Product Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Alternatives

Alternatives

Dialogflow Reviews

Dialogflow

Google