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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ALYCE is tailor-made for self-insured entities, municipalities, and small third-party administrators managing claims related to Workers' Compensation, Auto Liability, Auto Property, General Liability, and Property. Its user-friendly interface prominently features essential data points on the primary claim page, showcasing the financial summary alongside other critical information that can be accessed quickly with a simple scroll or a click. Additionally, it offers a multi-tiered structure for employer reporting obligations that vary by location and department. The system also facilitates recoveries through salvage, subrogation, and payments from excess carriers. Users benefit from automated scheduling for recurring payments, complete with diary alerts to enhance organization. Furthermore, diaries are automatically generated based on significant events, timelines, and financial activities, ensuring nothing is overlooked. The system also creates form letters automatically for claimants, attorneys, and various stakeholders involved in the claims process, streamlining communication and documentation. This comprehensive approach not only improves efficiency but also fosters clearer communication among all parties involved.

Description

Shift Claims is an AI-driven platform built to modernize claims handling with precision, speed, and flexibility. Its Agentic AI model combines automation with generative AI, enabling insurers to process even highly complex claims without losing human oversight. AI Agents are designed with claims expertise, assessing everything from coverage and liability to fraud and personal injury in real time. By working alongside human teams, they not only accelerate processing but also enhance decision-making accuracy. The platform integrates seamlessly with core systems, removing friction and enabling straight-through processing where possible. Insurers benefit from faster triage, smarter advice, and automated handling of repetitive tasks, allowing staff to focus on customer care. Early adopters report significant gains in accuracy, efficiency, and policyholder experience. Shift Claims proves that AI can elevate the claims process while keeping insurers fully in control.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Salesforce

Integrations

Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brightwork

Founded

1998

Country

United States

Website

www.brightworkinc.com

Vendor Details

Company Name

Shift Technology

Founded

2013

Country

France

Website

www.shift-technology.com/products/claims

Product Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Product Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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