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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ALYCE is tailor-made for self-insured entities, municipalities, and small third-party administrators managing claims related to Workers' Compensation, Auto Liability, Auto Property, General Liability, and Property. Its user-friendly interface prominently features essential data points on the primary claim page, showcasing the financial summary alongside other critical information that can be accessed quickly with a simple scroll or a click. Additionally, it offers a multi-tiered structure for employer reporting obligations that vary by location and department. The system also facilitates recoveries through salvage, subrogation, and payments from excess carriers. Users benefit from automated scheduling for recurring payments, complete with diary alerts to enhance organization. Furthermore, diaries are automatically generated based on significant events, timelines, and financial activities, ensuring nothing is overlooked. The system also creates form letters automatically for claimants, attorneys, and various stakeholders involved in the claims process, streamlining communication and documentation. This comprehensive approach not only improves efficiency but also fosters clearer communication among all parties involved.

Description

PRZM is a digital platform designed to modernize the towing, impound, and auto salvage industry through data-driven workflows and automation. The system serves as a centralized operating platform for towing companies to manage dispatch operations, impound processing, fleet management, and billing. By consolidating these functions into a single application, PRZM helps towing businesses improve operational efficiency and reduce administrative overhead. The platform also provides insurers with real-time visibility into the status and location of vehicles from the moment they are towed. Through integrated data and AI-powered imaging analysis, PRZM enables insurers to evaluate vehicle damage and estimate loss values more accurately. The platform maintains detailed audit trails that track the chain of custody for each vehicle throughout the towing and impound process. PRZM also includes a marketplace that allows impound lots to sell vehicles directly to a network of buyers. This marketplace helps shorten claim cycle times and accelerate vehicle liquidation for insurers. Automated compliance tools and reporting features simplify regulatory processes and documentation. By connecting dispatch operations, insurance workflows, and vehicle marketplaces, PRZM creates a comprehensive digital infrastructure for the auto salvage economy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 

Integrations

Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Brightwork

Founded

1998

Country

United States

Website

www.brightworkinc.com

Vendor Details

Company Name

PRZM

Founded

2025

Country

United States

Website

goprzm.com

Product Features

Claims Processing

Adjustor Management Yes 
Case Management Yes 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management No 
Customer Management Yes 
Electronic Claims No 
Forms Management Yes 
Paper-Based Claims Yes 
Payor Management Yes 
Policy Administration Yes 

Product Features

Towing

Billing & Invoicing Yes 
Client Management Yes 
Commission Management Yes 
Fleet Management Yes 
Fuel Management No 
Lot Management Yes 
Maintenance Management No 
Routing Yes 

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