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Description
ALYCE is tailor-made for self-insured entities, municipalities, and small third-party administrators managing claims related to Workers' Compensation, Auto Liability, Auto Property, General Liability, and Property. Its user-friendly interface prominently features essential data points on the primary claim page, showcasing the financial summary alongside other critical information that can be accessed quickly with a simple scroll or a click. Additionally, it offers a multi-tiered structure for employer reporting obligations that vary by location and department. The system also facilitates recoveries through salvage, subrogation, and payments from excess carriers. Users benefit from automated scheduling for recurring payments, complete with diary alerts to enhance organization. Furthermore, diaries are automatically generated based on significant events, timelines, and financial activities, ensuring nothing is overlooked. The system also creates form letters automatically for claimants, attorneys, and various stakeholders involved in the claims process, streamlining communication and documentation. This comprehensive approach not only improves efficiency but also fosters clearer communication among all parties involved.
Description
Claims adjudication services cover a range of areas including medical, dental, vision, and prescription claims, as well as short and long-term disability cases. These services can be accessed either on-site with a license or through a hosted application model (ASP). Utilizing Microsoft technology, the system is powered by an SQLServer database paired with a Windows front end. Our customer service is highly regarded, staffed by healthcare claims professionals who boast a minimum of 12 years of industry experience. All support inquiries are recorded, and their statuses can be monitored online. The system features a plan copy and modification tool that facilitates rapid plan implementation. Auto-adjudication is achieved through benefit codes that are constructed using business rules derived from over 25 variables connected to both the claims and the claimants, which are then processed by the adjudication engine. Claims can be submitted in various formats, including scanned images, EDI, or paper submissions. The system is compliant with HIPAA EDI 5010 transaction sets, ensuring secure and efficient processing. Additionally, re-pricing fees and UCR schedules can be pre-loaded into the system prior to their effective dates, while the date-driven logic ensures that re-pricing occurs based on the service date, optimizing the claims processing workflow. The comprehensive nature of this system allows for a more streamlined and efficient claims management experience.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brightwork
Founded
1998
Country
United States
Website
www.brightworkinc.com
Vendor Details
Company Name
Complete Health Systems
Website
completehealthsys.com/claims/
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration