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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Efficiently oversee the configuration and backup of network devices with AlterPoint, an on-premise network management solution. The core offering of AlterPoint is Network Authority Automation, supplemented by two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers utilize this tool to modify configurations for routers, switches, repeaters, bridges, and gateways, while also ensuring device configurations are backed up and scripts are created for security management and configuration changes. Our top priority is customer satisfaction, which is why we have developed the IgniteTech Customer Support Program. This program features three distinct service tiers: Platinum, Gold, and Standard. The Platinum Support tier is designed for our most engaged and demanding clients, providing the broadest range of services along with the highest level of priority for resolving critical issues. Additionally, we aim to enhance your investment through IgniteTech’s Consulting Services, tailored to maximize your operational efficiency and effectiveness. This comprehensive support structure is essential for ensuring that your network management needs are met with excellence.

Description

Configuration management in hybrid IT. OpenText™, Universal Discovery and Universal CMDB, can be deployed either on-premises, or via SaaS. Discover, map service dependencies, and perform proactive impact analysis to increase your IT visibility and reduce IT service disruptions. Get a complete IT inventory and configuration across on-premises hardware, software and endpoints. For effective change and configuration, you need to know how your infrastructure delivers critical business applications and services. IT is constantly changing, but you or your service agent should consider the impact of any changes before making them.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axonius
CyCognito
Open Content Platform
Synoptos

Integrations

Axonius
CyCognito
Open Content Platform
Synoptos

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IngiteTech

Founded

2000

Country

United States

Website

ignitetech.com/softwarelibrary/alterpoint

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/universal-discovery

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

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