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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Efficiently oversee the configuration and backup of network devices with AlterPoint, an on-premise network management solution. The core offering of AlterPoint is Network Authority Automation, supplemented by two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers utilize this tool to modify configurations for routers, switches, repeaters, bridges, and gateways, while also ensuring device configurations are backed up and scripts are created for security management and configuration changes. Our top priority is customer satisfaction, which is why we have developed the IgniteTech Customer Support Program. This program features three distinct service tiers: Platinum, Gold, and Standard. The Platinum Support tier is designed for our most engaged and demanding clients, providing the broadest range of services along with the highest level of priority for resolving critical issues. Additionally, we aim to enhance your investment through IgniteTech’s Consulting Services, tailored to maximize your operational efficiency and effectiveness. This comprehensive support structure is essential for ensuring that your network management needs are met with excellence.

Description

Clients seeking greater flexibility and personalization beyond what IgniteTech's standard offerings provide utilize the NuView HRMS Developer Edition to chart their own course at a pace and direction that align with their specific business requirements. This Developer Edition allows customers to access an unlocked source code version, granting them the ability to create and implement derivative works as they see fit. It is offered on an as-is basis, meaning that customers assume responsibility for its use. These editions can be accessed within the framework of a current license, such as the number of users, or with enhanced usage rights customized to accommodate a customer's broader needs for derivative utilization. By opting for the Developer Edition, users gain full access to the complete source code of the NuView product. Comprehensive instructions are included to guide users in building, compiling, and deploying the software, along with extensive documentation detailing the engineering specifications and design decisions that shaped the product's architecture. This empowers customers to not only modify the software to better fit their operations but also to innovate beyond the standard functionalities offered.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Synoptos Yes 

Integrations

Synoptos Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IngiteTech

Founded

2000

Country

United States

Website

ignitetech.com/softwarelibrary/alterpoint

Vendor Details

Company Name

Ignite Technologies

Country

United States

Website

ignitetech.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management Yes 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning Yes 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets Yes 
Training Management No 

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