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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Efficiently oversee the configuration and backup of network devices with AlterPoint, an on-premise network management solution. The core offering of AlterPoint is Network Authority Automation, supplemented by two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers utilize this tool to modify configurations for routers, switches, repeaters, bridges, and gateways, while also ensuring device configurations are backed up and scripts are created for security management and configuration changes. Our top priority is customer satisfaction, which is why we have developed the IgniteTech Customer Support Program. This program features three distinct service tiers: Platinum, Gold, and Standard. The Platinum Support tier is designed for our most engaged and demanding clients, providing the broadest range of services along with the highest level of priority for resolving critical issues. Additionally, we aim to enhance your investment through IgniteTech’s Consulting Services, tailored to maximize your operational efficiency and effectiveness. This comprehensive support structure is essential for ensuring that your network management needs are met with excellence.

Description

Enhance the returns on your investments by leveraging IgniteTech’s Infinio Consulting and Managed Services, where industry specialists are committed to delivering exceptional value from your solutions. The Infinio product-focused Professional Service Team at IgniteTech offers tailored services that align with your specific needs throughout the entire project lifecycle and beyond. With a robust internal capability and a strong partner network, our clients rely on a team of dedicated professionals to achieve their profitability and cost management goals, ultimately maximizing their investments. Our professional services team boasts extensive implementation expertise, equipping individuals with essential skills in project management, business analysis, technical knowledge, interpersonal communication, as well as superior profitability and cost modeling. We enhance your existing workforce in whichever way necessary, delivering innovative and targeted solutions that help you reach your objectives while minimizing risk and ensuring that you derive tangible value in the shortest timeframe possible. By prioritizing your unique requirements and fostering a collaborative approach, we empower you to thrive in today’s competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Synoptos Yes 

Integrations

Synoptos No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IngiteTech

Founded

2000

Country

United States

Website

ignitetech.com/softwarelibrary/alterpoint

Vendor Details

Company Name

IgniteTech

Country

United States

Website

ignitetech.com/softwarelibrary/infinio

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

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