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Description
Efficiently oversee the configuration and backup of network devices with AlterPoint, an on-premise network management solution. The core offering of AlterPoint is Network Authority Automation, supplemented by two optional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers utilize this tool to modify configurations for routers, switches, repeaters, bridges, and gateways, while also ensuring device configurations are backed up and scripts are created for security management and configuration changes. Our top priority is customer satisfaction, which is why we have developed the IgniteTech Customer Support Program. This program features three distinct service tiers: Platinum, Gold, and Standard. The Platinum Support tier is designed for our most engaged and demanding clients, providing the broadest range of services along with the highest level of priority for resolving critical issues. Additionally, we aim to enhance your investment through IgniteTech’s Consulting Services, tailored to maximize your operational efficiency and effectiveness. This comprehensive support structure is essential for ensuring that your network management needs are met with excellence.
Description
Enhance the returns on your investments by leveraging IgniteTech’s Infinio Consulting and Managed Services, where industry specialists are committed to delivering exceptional value from your solutions. The Infinio product-focused Professional Service Team at IgniteTech offers tailored services that align with your specific needs throughout the entire project lifecycle and beyond. With a robust internal capability and a strong partner network, our clients rely on a team of dedicated professionals to achieve their profitability and cost management goals, ultimately maximizing their investments. Our professional services team boasts extensive implementation expertise, equipping individuals with essential skills in project management, business analysis, technical knowledge, interpersonal communication, as well as superior profitability and cost modeling. We enhance your existing workforce in whichever way necessary, delivering innovative and targeted solutions that help you reach your objectives while minimizing risk and ensuring that you derive tangible value in the shortest timeframe possible. By prioritizing your unique requirements and fostering a collaborative approach, we empower you to thrive in today’s competitive landscape.
API Access
Has API
API Access
Has API
Integrations
Synoptos
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IngiteTech
Founded
2000
Country
United States
Website
ignitetech.com/softwarelibrary/alterpoint
Vendor Details
Company Name
IgniteTech
Country
United States
Website
ignitetech.com/softwarelibrary/infinio
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting