Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
TAUS serves as a platform for language data and translation automation, aimed at assisting organizations in enhancing their multilingual communication through the use of AI, machine translation, and premium language datasets. Initially developed to promote innovation within the translation sector, it has matured into a multifaceted ecosystem that merges data services, APIs, and human-in-the-loop systems to elevate the quality, efficiency, and automation of translations. Central to its offerings is the EPIC API, which facilitates real-time quality assessments and automatic post-editing of machine translation results, empowering teams to evaluate accuracy, fluency, and associated risks without fully depending on human oversight. By integrating smoothly into existing content workflows, TAUS provides tailored quality evaluations based on an organization’s specific data, ensuring that translations resonate with the intended tone, terminology, and brand voice. Furthermore, its continuous updates and improvements foster an adaptable environment for businesses to meet evolving linguistic challenges.
API Access
Has API
API Access
Has API
Integrations
Alorica
Blackbird.io
Crowdin
Phrase Localization Platform
memoQ
Integrations
Alorica
Blackbird.io
Crowdin
Phrase Localization Platform
memoQ
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€500 per bundle
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
TAUS
Founded
2004
Country
The Netherlands
Website
www.taus.net