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Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
RSI STAR is an innovative platform for remote simultaneous interpretation that caters to online, on-site, or hybrid events by enabling interpreters to connect from various locations. Participants at these events can effortlessly download the app on their mobile devices to access interpreted audio in their preferred language, while also benefiting from AI-generated subtitles that are both recognized and translated. This means interpreters can provide their services without the need to physically attend the event, allowing audiences the flexibility to listen to the audio interpretation from anywhere in the world. Our commitment to delivering top-notch interpretation services is backed by a team of skilled professionals with expertise across various industries. Notably, the app boasts several key features including remote interpretation capabilities, AI-generated subtitles that mirror venue audio, real-time translations powered by Microsoft technologies, and a live chat function that encourages interaction among attendees. By leveraging these advanced tools, we enhance the overall experience for both interpreters and participants.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
Communistar
Website
rsistar.com