Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aloha transforms patient engagement by combining intelligent automation with tools that make communication effortless for both practices and patients. Its platform centralizes online booking, texting, reminders, and digital intake so staff can manage every touchpoint from one place. Healthcare providers can increase new-patient flow through Google review generation, referral engines, and website optimization features built directly into the system. Automated workflows such as reactivation campaigns and no-show prevention reduce lost revenue and keep patient schedules full. The platform integrates seamlessly with leading EHRs, allowing appointments, forms, and patient data to sync instantly. Real-time analytics give practices visibility into performance trends, marketing ROI, and patient responsiveness. Aloha also enhances the patient experience with 24/7 scheduling access and streamlined mobile communication. Overall, it empowers practices to grow faster with less manual work and more consistent patient engagement.
Description
Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff.
In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances.
When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
No
Covetrus Pulse
No
DrChrono
Yes
EPIC Agent CRM
No
EZBIS
Yes
Freshdesk
No
Genesis Chiropractic Software
Yes
Herfert Software
Yes
HubSpot AEO
No
ModMed
No
Integrations
AdvancedMD
Yes
Covetrus Pulse
Yes
DrChrono
No
EPIC Agent CRM
Yes
EZBIS
No
Freshdesk
Yes
Genesis Chiropractic Software
No
Herfert Software
No
HubSpot AEO
Yes
ModMed
Yes
Pricing Details
$299/month
✓ Review Automation
✓ Business 2 Way Texting
✓ Online Scheduling
✓ iOS and Android Apps
✓ Unlimited Campaigns
✓ 10000 text/mo
✓ Business 2 Way Texting
✓ Online Scheduling
✓ iOS and Android Apps
✓ Unlimited Campaigns
✓ 10000 text/mo
Free Trial
No
Free Version
No
Pricing Details
Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aloha
Founded
2016
Country
United States
Website
getaloha.com
Vendor Details
Company Name
Hello Patient
Website
www.hellopatient.com
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Dental
Appointment Management
Yes
Appointment Reminders
Yes
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
Yes
Patient Records Management
Yes
Treatment Planning
No
Dermatology
Claims Management
No
EMR / EHR
No
HIPAA Compliant
Yes
Image Management
No
Inventory Management
No
Patient Portal
No
Progress Notes
No
Scheduling
Yes
Treatment Plans
No
Optometry
Appointment Management
Yes
Insurance Management
No
Inventory Management
No
Patient Records
Yes
Recall Tracking
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
No
Personal Health Record
Yes
Progress Tracking
Yes
Self Management
No
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
Yes
Patient Records Management
Yes
Payment Processing
Yes
Reminders
Yes
SMS Messaging
Yes