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Description
Alliance Phones specializes in providing Hosted VOIP Systems tailored specifically for small and medium-sized enterprises. We have a deep understanding of our clients' needs, which allows us to deliver exceptional service. Our focus is strictly on business clients, ensuring that our customer support team is fully committed to resolving any issues that arise. Unlike many competitors who simply resell third-party solutions, we take pride in owning our technology, enabling us to effectively troubleshoot a wide range of problems. This ownership empowers us to consistently maintain and enhance our systems, delivering reliable updates and improvements. Our extensive feature set includes caller ID management, inbound call control, call forwarding options, extension transferring, and various other essential functionalities such as online fax and custom greetings. We also offer advanced capabilities like call routing, direct inward dialing, and paging to ensure that our clients have all the tools they need for efficient communication. Whether it’s managing call hold or providing a dial-by-name directory, our comprehensive solutions are designed to support your business's unique requirements.
Description
You can distinguish who is calling and connect them with the most suitable agent to address their concerns. By utilizing smart call routing, proper alignment is enhanced, enabling your clients to communicate with the customer service representative who is most equipped to resolve their inquiries. This capability monitors incoming calls based on various metrics like geographical location, sources, conversion rates of inbound calls, cost per call, and the relationship between marketing expenditures and return on investment. The SalesAngel.com platform supports the establishment of a virtual sales team or remote agents by facilitating both outbound dialing and inbound call reception, all seamlessly integrated with the Salesforce platform. Additionally, it allows you to synchronize the timing of lead generation from your marketing efforts with the moment these leads are ready for conversion into sales. With robust lead management services in place, you can effectively transform potential leads into loyal clients, ensuring a smooth transition from interest to acquisition.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19.97 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alliance Phones
Founded
2012
Country
United States
Website
www.alliancephones.com
Vendor Details
Company Name
SalesAngel
Country
United States
Website
salesangel.com
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Product Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing