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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Aligner ERP, a comprehensive enterprise resource management (ERP) system, is designed to streamline and automate operations in multiple industries. It integrates key functions such as finance, human resource, inventory, supply-chain, sales, and CRM. Businesses can improve decision-making, optimize workflows & reduce inefficiencies with real-time data tracking. Aligner ERP offers customizable modules, AI analytics and cloud-based access for seamless remote management. It allows for multi-user collaboration and automated reporting, while also tracking compliance to ensure regulatory compliance. The software increases productivity through task automation, role based access control and API integrations with third-party tools. Our dashboard provides real-time insights into performance, enabling data driven strategies. Aligner's scalable, adaptable design is designed to maximize operational efficiency, reduce costs, and drive sustainable growth in businesses of all sizes.

Description

Csmart Telco CRM is a versatile, cloud-based solution designed to assist telecommunications companies—such as MNOs, MVNOs, MVNEs, FTTx, and enterprise connectivity providers—in streamlining the entire customer journey. This platform consolidates customer information from the lead-to-bill process, automates various workflows including sales, CPQ, orders, and notifications, and leverages AI for efficient ticketing and assignment, leading to quicker issue resolution. Notable features include: - A comprehensive product catalogue that allows for flexible bundling - Detailed tracking of accounts, orders, and customer lifecycles - Tailored workflows along with real-time reporting capabilities - Automatic case assignments and approval processes - Multi-channel communication for notifications - Strategies for managing churn and implementing loyalty initiatives By adhering to TM Forum ODA standards and utilizing Open APIs, Csmart Telco CRM not only enhances sales performance but also reduces time to market, improves customer satisfaction, and strengthens customer retention, all while ensuring secure, role-based access for users. This comprehensive approach makes it a crucial tool for telecom operators aiming to elevate their service delivery and customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier

Integrations

Zapier

Pricing Details

$30/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Upturn Technology Private Limited

Founded

2021

Country

India

Website

www.alignererp.com

Vendor Details

Company Name

Covalense Digital Solutions

Founded

2006

Country

India

Website

covalensedigital.com

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

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