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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Harnessing Alibaba's advanced natural language processing and deep learning capabilities, we deliver tailored, top-notch machine translation services to users of Alibaba Cloud, utilizing extensive e-commerce data. By employing its cutting-edge natural language processing tech alongside vast amounts of e-commerce information, Alibaba Translate has crafted a neural machine translation system that employs the attention mechanism for improved accuracy. Currently, this innovative system is extensively utilized across various e-commerce functions, including search engine optimization, product searches, titles, descriptions, reviews, instant messaging, and risk management. Alibaba Translate effectively eliminates language obstacles for international websites and applications, promoting seamless communication. Furthermore, in a bid to enhance accessibility, resource package purchasers can now use the system to translate up to 1 million characters each month at no cost, alongside tiered discounts. The standardized API encapsulation streamlines the development process, significantly lowering research and development expenses while expanding the service's usability.

Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alibaba Cloud Yes 
Crowdin Yes 
Salesforce No 

Integrations

Alibaba Cloud No 
Crowdin No 
Salesforce Yes 

Pricing Details

$15 per one million characters
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alibaba Cloud

Founded

2008

Country

China

Website

www.alibabacloud.com/product/machine-translation

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

Product Features

Product Features

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