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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Amazon's Alexa Smart Properties enables properties in various sectors to enhance their services with Alexa-powered voice experiences. Designed for large-scale deployment, the platform offers specialized features for senior living, hospitality, and healthcare, allowing users to control their environment with ease. By simplifying management and providing powerful analytics, Alexa Smart Properties helps streamline operations, boost efficiency, and elevate user experiences. It provides secure and customizable integrations that help properties stay innovative while delivering exceptional service to guests and residents.

Description

Transform your call center by replacing the traditional IVR system with our advanced AI-driven routing solution, enabling customers to clearly articulate their needs during interactions. This shift not only enhances the overall experience for customers but also provides valuable data that can be leveraged to refine your customer care strategies. Empower customers to manage common inquiries through an automated platform, which in turn allows your support staff to concentrate on more complex issues and cultivate their expertise. This approach benefits not only the customers and employees but also contributes positively to your organization’s growth. Lekta stands out as the ideal technology for managing your outbound initiatives, such as monitoring debts or conducting customer satisfaction assessments. Each interaction yields a wealth of business intelligence, which can be integrated into your analytical frameworks. Your conversational agent should aim to provide an exceptional customer journey while simultaneously delivering critical insights for business improvement, ensuring a comprehensive advantage for your enterprise. Ultimately, investing in this technology will pave the way for a more efficient and informed operational environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alpaca
Chatlayer by Sinch
E3:Universal
EasyVoice
Hatcher
Herbie.ai
Joan
Mendix
Obindo
Optiwe
Orbita
OroCommerce
RingCentral RingEX
RingCentral Video
SAP Concur
ServiceNow
Splunk SOAR
Tact.ai
Vonage Business
XE

Integrations

Alpaca
Chatlayer by Sinch
E3:Universal
EasyVoice
Hatcher
Herbie.ai
Joan
Mendix
Obindo
Optiwe
Orbita
OroCommerce
RingCentral RingEX
RingCentral Video
SAP Concur
ServiceNow
Splunk SOAR
Tact.ai
Vonage Business
XE

Pricing Details

$7 per month device
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

developer.amazon.com/en-US/alexa/alexasmartproperties

Vendor Details

Company Name

Lekta AI

Country

Poland

Website

lekta.ai/app.html

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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Alternatives

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