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Description
We offer a tailored, bilingual call answering service that operates around the clock, every day of the year, featuring services such as message taking, call forwarding, customer support, appointment scheduling, and more. Our specialized answering service for law firms is adept at screening prospective clients according to your specifications, ensuring they are either qualified for your services or appropriately redirected. The legal intake professionals within our lawyer answering service manage leads from the very first interaction all the way to an e-signed agreement, seamlessly integrating this information into your CRM or case management system. Our solutions are designed to transform website visitors into viable cases while maintaining communication with clients on their terms. Additionally, we effectively respond to high volumes of leads generated from television, radio, and online advertising through our superior processes and solutions. With a live answering service staffed by skilled intake specialists in the legal sector, we promptly address all incoming and outgoing leads for your law practice, ensuring nothing slips through the cracks. This comprehensive approach allows law firms to enhance their client engagement and streamline their operations effectively.
Description
In 2020, your firm adapted its operations to meet the evolving expectations of clients who desire a seamless experience akin to using their iPhone and a level of predictability comparable to their Netflix subscriptions. ClientRock provides your firm with the tools necessary to offer an exceptional client experience, ensuring they will continue to recommend your services for years to come. The intake process serves as your opportunity to create a positive first impression, and you should avoid complicating the beginning of this journey. By utilizing ClientRock, you can easily schedule appointments, gather client information, collect payment details, and secure signed fee agreements through a streamlined and customizable process. While scheduling consultations is important, what follows is equally crucial. With just a single click, ClientRock transforms these consultations into formal engagements, eliminating the need for you to spend time and energy following up with clients to finalize fee agreements, as the system will automatically send them reminders on your behalf. This ensures that you can focus on providing exceptional legal services without the worry of administrative follow-ups.
API Access
Has API
API Access
Has API
Integrations
Clio
Assembly Neos
Back Office Betties
CASEpeer
Captorra
Chat Agents
Filevine
Google Workspace
GrowPath
Law Ruler
Integrations
Clio
Assembly Neos
Back Office Betties
CASEpeer
Captorra
Chat Agents
Filevine
Google Workspace
GrowPath
Law Ruler
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alert Communications
Founded
1965
Country
United States
Website
www.alertcommunications.com
Vendor Details
Company Name
ClientRock
Founded
2017
Country
United States
Website
clientrock.com
Product Features
Product Features
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting