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Description
Aleran’s innovative marketplace solution, MarketPlace, allows agencies and organizations to transition the wholesale showroom and trade show experience to an online platform. This tool enables users to effortlessly establish an eCommerce site that replicates the atmosphere of a physical tradeshow or mart, while also expanding their reach to attract buyers and new customers from any location. Whether you're looking to develop year-round multi-agency marketplaces for your wholesale showrooms or create tailored marketplaces for specific tradeshows, buyer days, seasonal events, or holidays, MarketPlace equips you with all the essentials for successful selling. You can build your eCommerce website, choose a theme and design, upload vendor information, and manage product inventory and pricing seamlessly. Additionally, you have the flexibility to select colors, images, fonts, and messaging, as well as create vendor-specific pages and customize product descriptions and catalogs to enhance the shopping experience. The versatility of MarketPlace ensures that you can cater to various market needs with ease.
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
API Access
Has API
API Access
Has API
Integrations
Aleran Merchant Services
Google
Google Analytics
Google Sheets
IBM Cloud
Magento
Microsoft Dynamics 365
NetSuite
OneShot
QuickBooks Online
Integrations
Aleran Merchant Services
Google
Google Analytics
Google Sheets
IBM Cloud
Magento
Microsoft Dynamics 365
NetSuite
OneShot
QuickBooks Online
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aleran Software
Founded
2004
Country
United States
Website
www.aleran.com/marketplace/
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Marketplace
Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management