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Description
Alanna serves as a virtual closing assistant for title companies, showcasing intelligence, resourcefulness, and a constant willingness to assist. Available around the clock, she addresses both general inquiries and file-specific questions every day of the year. She efficiently opens new orders in production systems such as ResWare, SoftPro, and RamQuest, also providing 24/7 availability. Additionally, Alanna generates buyer and seller net sheets along with closing cost estimates at any time. She collects and processes essential seller and buyer information while proactively reaching out with text messages to all transaction parties. Alanna also supports mass text message marketing campaigns aimed at post-closing marketing, client retention, and acquiring new business opportunities. Acting as a brand ambassador, she guides consumers through the title process, making her a crucial part of the client-service team. You can even customize her appearance and style to align with your business identity! While no title agency can respond to every routine client question instantaneously, Alanna can effortlessly handle both file-based and general inquiries via text or web chat, thereby enhancing overall client satisfaction. This seamless integration into your operations makes Alanna an invaluable asset.
Description
CloseSimple serves as a comprehensive platform for enhancing the closing experience by merging proactive communication, secure client portals, integrated fraud detection, and payment features into a single branded solution, aimed at streamlining real estate closings for title and escrow professionals. The system automates client interactions through SMS, branded email communication, and a real-time status tracker, which minimizes the need for status inquiries while providing a secure, mobile-friendly portal where clients can electronically sign documents, upload files, fill out forms, and monitor progress all in one centralized location. Additionally, the platform includes advanced AI-driven fraud prevention tools that function seamlessly within the portal, identifying risks and safeguarding clients without interrupting existing workflows, and its secure payment features allow teams to request and collect earnest money and closing funds through a reliable interface. CloseSimple further ensures compliance by facilitating FinCEN-ready closing experiences, helping organizations adhere to regulatory standards while maximizing efficiency. This unified approach not only enhances client satisfaction but also significantly reduces administrative burdens for real estate professionals.
API Access
Has API
API Access
Has API
Integrations
RamQuest One
ResWare
SoftPro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alanna.ai
Founded
2019
Country
United States
Website
www.alanna.ai/
Vendor Details
Company Name
CloseSimple
Founded
2012
Country
United States
Website
www.closesimple.com