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features
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support

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Description

AktivBo is an innovative analytics and research platform designed for real estate firms, aiming to enhance tenant satisfaction while boosting profitability. It features specialized tenant satisfaction surveys that address every phase of the customer experience, all integrated with a comprehensive analytics suite that works smoothly with top ERP and CRM solutions. Users can evaluate their performance against industry best practices, implement change through specific action plans, and include ESG and sustainability metrics based on tenant insights. The platform employs AI-driven analysis to process open-text responses, offering prioritized recommendations along with estimated costs and timelines for implementation. Additionally, its customizable roles, workflows, dashboards, and real-time insights empower property, facility, asset, and portfolio managers to establish objectives, monitor key performance indicators, minimize vacancies, engage their workforce, and maximize their investments, all through a user-friendly interface. This multifaceted approach not only streamlines operations but also fosters a proactive environment for continuous improvement.

Description

The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Okta

Integrations

Okta

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AktivBo

Founded

1991

Country

Sweden

Website

www.aktivbo.com

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Product Features

Product Features

Alternatives

Alternatives

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