Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AktivBo is an innovative analytics and research platform designed for real estate firms, aiming to enhance tenant satisfaction while boosting profitability. It features specialized tenant satisfaction surveys that address every phase of the customer experience, all integrated with a comprehensive analytics suite that works smoothly with top ERP and CRM solutions. Users can evaluate their performance against industry best practices, implement change through specific action plans, and include ESG and sustainability metrics based on tenant insights. The platform employs AI-driven analysis to process open-text responses, offering prioritized recommendations along with estimated costs and timelines for implementation. Additionally, its customizable roles, workflows, dashboards, and real-time insights empower property, facility, asset, and portfolio managers to establish objectives, monitor key performance indicators, minimize vacancies, engage their workforce, and maximize their investments, all through a user-friendly interface. This multifaceted approach not only streamlines operations but also fosters a proactive environment for continuous improvement.
Description
The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Okta
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AktivBo
Founded
1991
Country
Sweden
Website
www.aktivbo.com
Vendor Details
Company Name
Tyler Technologies
Country
United States
Website
www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform