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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Consistent appearance and user experience are maintained for both online and offline reservations throughout GDSs and OBTs, allowing users to check in for flights with a simple click. Travelers can easily access specific baggage policies for their carriers and benefit from real-time updates on flight statuses, concourse, and gate details. Additionally, an optional “TravelGuide” provides tailored, destination-specific insights based on individual traveler preferences. Trondent Development Corp. stands out as a key player in delivering web-based software and data management solutions within the global travel sector. Our user-friendly offerings assist travel agencies, online booking tool developers, meetings management firms, and corporate clients in effectively managing travel expenses. Users have the ability to generate personalized itinerary and invoice formats, while travel documents can be obtained through a unique URL, emailed PDF, or branded mobile application. This ensures a seamless experience with both online and offline bookings across GDSs and TMCs, with all booking and accounting information presented in a clear and comprehensible manner. The focus on enhancing user convenience and accessibility underscores our commitment to optimizing travel management solutions.

Description

Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Trondent Development

Founded

1994

Country

United States

Website

www.trondent.com/airweb/

Vendor Details

Company Name

Merkur Systems

Country

Germany

Website

www.merkursoft.de

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

Product Features

Travel Agency

Central Reservation System No 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations Yes 
Single / Group Reservations No 

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