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Description
AI-driven virtual analysts can automate a staggering 80-90% of repetitive tasks, resulting in quicker, superior, and more cost-effective alert triage, investigation, and response, all while being supported by human specialists. Avoid the pitfalls of expensive, sluggish, and inconsistent investigations and embrace the future of precise investigations delivered at remarkable speed. While traditional MDRs depend heavily on human analysts for case triage, AirMDR's advanced virtual analyst is capable of processing these cases 20 times faster, with enhanced consistency and depth. Consequently, human analysts at AirMDR are tasked with manually triaging significantly fewer cases—over 90% less—allowing them to focus on more complex challenges. Enjoy high-caliber investigation, triage, and response for every alert, with 90% being scrutinized in less than five minutes. Each alert is enriched, investigated, and triaged automatically by our virtual analyst, acting as the initial responder to incidents. This efficient process is consistently monitored and refined by our dedicated team of human security professionals, guaranteeing a smooth and effective security operation. With this innovative approach, organizations can enhance their overall security posture while minimizing response times and maximizing resource allocation.
Description
DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians.
Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds.
It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft 365
Amazon Web Services (AWS)
ConnectWise PSA
GitHub
Google Cloud Platform
Java
MySQL
Slack
Integrations
Microsoft 365
Amazon Web Services (AWS)
ConnectWise PSA
GitHub
Google Cloud Platform
Java
MySQL
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AirMDR
Country
United States
Website
airmdr.com
Vendor Details
Company Name
Silent Signal Ltd
Founded
2025
Country
United Kingdom
Website
daemonlayer.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives
