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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aimably's suite of software and services gives accounting professionals a full understanding of your company's Amazon Web Services spending, empowering well-informed business decisions that were previously impossible. AWS INVOICE MANAGEMENT With Aimably, monthly AWS invoices are automatically transformed into vendor bills for your accounting package, categorized to your company's general ledger, customer list, and financial dimensions. AWS SPEND TRANSPARENCY With Aimably, every line item of spend can be scrutinized as it is incurred, ensuring teams stay on track and no bill is ever a surprise. AWS COST REDUCTION With Aimably, clients gain a full picture of available cost reduction opportunities, including their effort, risk and potential savings. OUTSOURCED FINANCIAL OPERATIONS With Aimably, accounting teams can rely on our professional team to record, report and forecast AWS spending, without requiring in house expertise.

Description

Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Dixa
Flip
Intercom
Salesforce
Zendesk

Integrations

Amazon Web Services (AWS)
Dixa
Flip
Intercom
Salesforce
Zendesk

Pricing Details

$425/legal entity/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aimably

Founded

2020

Country

United States

Website

www.aimably.com

Vendor Details

Company Name

Lang.ai

Country

Spain

Website

www.lang.ai/

Product Features

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Spend Management

Approval Workflow
Budgeting / Forecasting
Expense Tracking
Multi-Currency
Prepaid Cards
Procurement Management
Receipt Management
Spend Analysis
Spend Control
Supplier Management

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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