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Average Ratings 0 Ratings
Description
AiDE is an innovative platform powered by generative AI, tailored to provide bespoke solutions that expedite the software development process at every stage. Among its comprehensive array of tools are functionalities for code completion, generation, and plugins aimed at fine-tuning, all of which enhance engineering workflows for quicker feature deployment and increased productivity from the outset. The platform seamlessly integrates with popular tools like Jira and Azure DevOps, facilitating a smooth transition through the product development lifecycle, from initial concept to final launch, while its "one-click" feature promotes swift prototyping. Additionally, AiDE enhances quality engineering with impact-driven testing and bolsters UI/UX enhancements alongside platform modernization initiatives. By simplifying the onboarding process for new engineers and ensuring alignment with enterprise-level coding standards, AiDE accelerates development cycles and provides greater scalability to meet the demands of a dynamic market. Furthermore, it is crafted to mitigate technical debt and elevate the overall quality of software by automating code documentation and refining outdated systems. Such features not only streamline the development process but also empower teams to innovate more effectively and respond to evolving challenges with agility.
Description
Parloa is a customer experience AI platform that uses intelligent agents to automate and improve conversations between businesses and their customers. It is designed for companies that need to handle large volumes of customer interactions without long hold times or inconsistent service quality. The platform can manage conversations in many languages, helping organizations serve customers more quickly and personally across different markets. Parloa’s AI agents are built for high-stakes support needs, including financial services, utilities, healthcare, ecommerce, retail, media, entertainment, and IT. Teams can use the platform to automate common requests such as claims support, card issues, outage updates, billing questions, returns, product inquiries, appointment bookings, prescription refills, ticket resolution, and password resets. Parloa supports the full AI agent lifecycle, giving businesses tools to design, test, scale, optimize, secure, and integrate their agents. The platform focuses on building long-term customer relationships by making support interactions more seamless, proactive, and personalized. It also emphasizes enterprise reliability, privacy, and compliance with standards such as ISO, SOC 2, PCI DSS, HIPAA, and DORA. By replacing outdated support experiences with faster AI-powered conversations, Parloa helps companies improve loyalty while reducing operational pressure on service teams.
API Access
Has API
API Access
Has API
Integrations
Avaya Aura
Azure DevOps Server
Freshcaller
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Service Hub
Jira
Operata
Salesforce
Integrations
Avaya Aura
Azure DevOps Server
Freshcaller
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Service Hub
Jira
Operata
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ValueLabs
Founded
1997
Country
India
Website
www.valuelabs.com
Vendor Details
Company Name
Parloa
Founded
2018
Country
Germany
Website
www.parloa.com
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant