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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AiChatSale is a digital sales assistant platform designed for businesses aiming to respond to visitor inquiries, assess leads, and transfer discussions to human representatives. The implementation process outlined by Pandawm involves selecting vetted information regarding the company, products, and services, determining which queries the assistant can address, and identifying topics that require human oversight. Through qualification flows, the service gathers information such as the visitor's market, type of company, specific use case, existing systems, urgency level, and preferred method of contact. It also establishes rules for lead routing and provides summaries for hand-offs. The integration with CRM systems, messaging platforms, and notification services is contingent upon mutually agreed technical requirements and permissions. While AiChatSale is designed to enhance the effectiveness of sales teams, it is not meant to replace human staff or make final business decisions. Additionally, the vendor emphasizes that AI-generated responses can sometimes lack completeness or accuracy, and their availability may vary based on hosting environments, connected services, and the capabilities of model providers. Ultimately, the service aims to facilitate smoother interactions and improve the overall sales process for organizations.

Description

Viavitna serves as a website chatbot and AI assistant that provides answers by utilizing authorized materials from website pages, policies, FAQs, and documentation. It efficiently gathers source material, delivers responses with appropriate citations, and can either refrain from answering or present relevant excerpts if the material does not align with the inquiry. Teams have the ability to upload content in Markdown, HTML, or plain text formats, allowing them to review, test a draft collection, and subsequently publish a chat widget through a simple script tag. The product includes a direct answer API and a read-only MCP endpoint designed for server-side clients. It can be accessed as a managed hosted service or as a self-hosted deployment on hardware controlled by the customer, ensuring that models and content operate within the selected environment. Common applications of Viavitna encompass customer support, inquiries regarding policies and products, dissemination of regulated public information, and facilitating access to internal knowledge. The pricing structure for hosted services is a flat monthly fee rather than based on usage, and an owned licensing option is also available for those who prefer a different arrangement. By offering these flexible deployment options, Viavitna caters to a variety of organizational needs and preferences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Model Context Protocol (MCP) No 

Integrations

Model Context Protocol (MCP) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PandaWM

Founded

2019

Country

Hong Kong

Website

www.pandawm.com

Vendor Details

Company Name

ASL LLC

Founded

2017

Country

United States

Website

viavitna.com

Product Features

Product Features

Alternatives

Alternatives