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Description
AiChatSale is a digital sales assistant platform designed for businesses aiming to respond to visitor inquiries, assess leads, and transfer discussions to human representatives. The implementation process outlined by Pandawm involves selecting vetted information regarding the company, products, and services, determining which queries the assistant can address, and identifying topics that require human oversight. Through qualification flows, the service gathers information such as the visitor's market, type of company, specific use case, existing systems, urgency level, and preferred method of contact. It also establishes rules for lead routing and provides summaries for hand-offs. The integration with CRM systems, messaging platforms, and notification services is contingent upon mutually agreed technical requirements and permissions. While AiChatSale is designed to enhance the effectiveness of sales teams, it is not meant to replace human staff or make final business decisions. Additionally, the vendor emphasizes that AI-generated responses can sometimes lack completeness or accuracy, and their availability may vary based on hosting environments, connected services, and the capabilities of model providers. Ultimately, the service aims to facilitate smoother interactions and improve the overall sales process for organizations.
Description
Viavitna serves as a website chatbot and AI assistant that provides answers by utilizing authorized materials from website pages, policies, FAQs, and documentation. It efficiently gathers source material, delivers responses with appropriate citations, and can either refrain from answering or present relevant excerpts if the material does not align with the inquiry. Teams have the ability to upload content in Markdown, HTML, or plain text formats, allowing them to review, test a draft collection, and subsequently publish a chat widget through a simple script tag. The product includes a direct answer API and a read-only MCP endpoint designed for server-side clients. It can be accessed as a managed hosted service or as a self-hosted deployment on hardware controlled by the customer, ensuring that models and content operate within the selected environment. Common applications of Viavitna encompass customer support, inquiries regarding policies and products, dissemination of regulated public information, and facilitating access to internal knowledge. The pricing structure for hosted services is a flat monthly fee rather than based on usage, and an owned licensing option is also available for those who prefer a different arrangement. By offering these flexible deployment options, Viavitna caters to a variety of organizational needs and preferences.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Model Context Protocol (MCP)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PandaWM
Founded
2019
Country
Hong Kong
Website
www.pandawm.com
Vendor Details
Company Name
ASL LLC
Founded
2017
Country
United States
Website
viavitna.com