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Description
Agno is a streamlined framework designed for creating agents equipped with memory, knowledge, tools, and reasoning capabilities. It allows developers to construct a variety of agents, including reasoning agents, multimodal agents, teams of agents, and comprehensive agent workflows. Additionally, Agno features an attractive user interface that facilitates communication with agents and includes tools for performance monitoring and evaluation. Being model-agnostic, it ensures a consistent interface across more than 23 model providers, eliminating the risk of vendor lock-in. Agents can be instantiated in roughly 2μs on average, which is about 10,000 times quicker than LangGraph, while consuming an average of only 3.75KiB of memory—50 times less than LangGraph. The framework prioritizes reasoning, enabling agents to engage in "thinking" and "analysis" through reasoning models, ReasoningTools, or a tailored CoT+Tool-use method. Furthermore, Agno supports native multimodality, allowing agents to handle various inputs and outputs such as text, images, audio, and video. The framework's sophisticated multi-agent architecture encompasses three operational modes: route, collaborate, and coordinate, enhancing the flexibility and effectiveness of agent interactions. By integrating these features, Agno provides a robust platform for developing intelligent agents that can adapt to diverse tasks and scenarios.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
API Access
Has API
Integrations
Adobe Experience Manager
Adobe Marketo Engage
Contentful
GitHub
Google Drive
Higher Logic Vanilla
Hindsight
Jive
Microsoft Teams
MindTouch
Integrations
Adobe Experience Manager
Adobe Marketo Engage
Contentful
GitHub
Google Drive
Higher Logic Vanilla
Hindsight
Jive
Microsoft Teams
MindTouch
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agno
Country
United States
Website
github.com/agno-agi/agno
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
