Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Agillic empowers brands with relevant, personalized and automated communication to create better customer experiences. Agillic allows you to execute personalized communication across channels, including SMS, email push, paid media, and app push, from one platform. Agillic's unique customer-centric data structure is at the heart the platform. The personalization rules and data models allow for content to be activated across channels and to be tailored to each customer's profile. Agillic's user-friendly interface allows for drag-and-drop functionality and makes it easy to create value for customers and brands through data-driven, personalized, and automated communications.
Description
Transform your contact center into a powerhouse with Enghouse Interactive. Connect with your customers seamlessly across various channels, deliver tailored experiences on a large scale, and leverage your contact center as a strategic asset. Central to your organization, your contact center creates opportunities to set your services apart, gather valuable insights, and foster customer loyalty. As customer expectations rise, organizations need a communication platform that is nimble enough to respond swiftly and effectively to inquiries from any channel, at any time, while aligning with your business protocols and providing actionable insights for continuous enhancement. Our exceptional omni-channel contact center solutions provide both versatility and choice, ensuring they can adapt to varying deployment needs, size, complexity, and integration requirements, allowing for smooth customer interactions no matter your financial constraints. By embracing our solutions, you will not only improve customer satisfaction but also enhance the overall efficiency of your operations.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
CallFinder
CommunityWFM
Kuber
LumenVox Call Progress Analysis (CPA)
Playable
Raptor Services
Symbee
Verbio
Vergic Engage
Integrations
Axis LMS
CallFinder
CommunityWFM
Kuber
LumenVox Call Progress Analysis (CPA)
Playable
Raptor Services
Symbee
Verbio
Vergic Engage
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agillic
Founded
1999
Country
Denmark
Website
agillic.com
Vendor Details
Company Name
Enghouse Interactive
Founded
1984
Country
United States
Website
www.enghouseinteractive.com
Product Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics